Senior AI Product Builder – Transportation Technologies

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ShipBob, Inc.

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2014

🛍️ eCommerce

☁️ SaaS

💰 $200M Series E on 2021-06

eCommerce • Logistics • SaaS

ShipBob, Inc. is a comprehensive 3PL (third-party logistics) service provider specializing in e-commerce order fulfillment. They offer a full stack fulfillment platform with OMS, IMS, RMS, ERP, and analytics to automate and streamline fulfillment processes. With a focus on omnichannel and B2B capabilities, ShipBob assists businesses in selling across online and in-person channels while offering services like inventory management, customization for unique unboxing experiences, and end-to-end managed freight. Their global network enables efficient 2-day shipping across the continental US and facilitates global expansion with fulfillment centers in multiple countries. Additionally, ShipBob integrates with popular eCommerce platforms like Shopify and Amazon, supporting a wide range of industries including health, beauty, and apparel. Their technology-driven approach enhances supply chain automation, providing reliable and transparent logistics solutions worldwide.

📋 Description

• Own the full product loop independently: AI-augmented discovery → story/spec → prototype → production PR → outcome measurement. You are accountable for the outcome, not just the handoff. • Conduct customer discovery and use AI tools to synthesize research across tickets, interviews, behavioral data, and competitive signals. • Demonstrate deep functional and technical knowledge of owned products end-to-end. Demo to merchants and partners; understand competitive landscape and key differentiators. • Use AI tools to evaluate product metrics, identify usage patterns, and surface anomalies. Define success metrics and kill thresholds at spec time without coaching. • Maintain a prioritized roadmap ranked by impact × speed. Use AI tools to synthesize competitive intelligence, market trends, and customer insight into strategic inputs. • Evaluate whether a proposed solution fits ShipBob's architecture without Engineering translation. Understand service boundaries, data structures, and how merchant and partner API usage shapes data contracts. • Route changes through prototype-then-PR. Write clear story/specs and review AI-generated code before raising. PR promotion rate improves consistently. • Set experiment hypotheses with explicit kill thresholds. Make day-7 rollout/kill decisions on AI-surfaced data.

🎯 Requirements

• 7+ years of product management, product engineering, or equivalent experience, with demonstrated hands-on AI tool usage in a professional context. • Proven ability to write story/specs that AI tools can act on directly — state machines, business rules, data contracts, edge cases — not narrative PRDs. • Technical fluency: can read a data model, evaluate an API contract, and identify when AI-generated code deviates from the target architecture. • Track record of shipping working prototypes or production code, not just Figma mocks or slide decks. • Strong outcome ownership: sets success metrics and kill thresholds at spec time and tracks them after launch. • Experience working in supply chain, fulfillment, logistics, transportation, or e-commerce technology. • Comfortable operating in a fail-fast culture. Being wrong fast is a feature here — staying slow to look right is the failure mode. • Excellent written communication: you write specs, not meeting notes.

🏖️ Benefits

• Medical, Term & Accidental Insurance • All Purpose Leave (casual & sick time): 12 days • Earned Leave: 15 days • Public Holiday: 12 days • Generous Maternity & Paternity Leave • Quarterly Wellness Day • Work From Home Allowance