Associate Product Manager – Inbound

Job not on LinkedIn

November 26

🔔 Pennsylvania – Remote

Although this job is listed in Pennsylvania, this company may be open to hiring remote in other states.

⏰ Full Time

🟢 Junior

🟡 Mid-level

✅ Product Manager

🦅 H1B Visa Sponsor

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ShipMonk

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ShipMonk is the world's largest 3PL for high growth ecommerce and DTC brands. Since our inception in 2014, we've operated with a singular guiding principle: to help e-commerce businesses scale by offering technology-driven fulfillment solutions that enable brands to devote more time to the things that matter most in their businesses. Put simply, ShipMonk helps e-commerce companies stress less and grow more.

1001 - 5000 employees

💰 $65M Private Equity Round on 2021-01

📋 Description

• Support the product development lifecycle for Inbound capabilities, including discovery, requirement definition, prioritization, development support and iteration. • Partner with inbound operations, engineering and stakeholders to ensure clarity, alignment and smooth execution across teams. • Demonstrate strong ownership, adaptability and the ability to juggle multiple tasks while maintaining attention to detail and hitting deadlines. • Assist with research, interviews and data analysis to better understand merchant and operational needs within the inbound process. • Collaborate with Go-to-Market teams to support product rollouts, documentation, training and customer adoption efforts. • Develop a strong understanding of inbound workflows such as receiving, putaway, ASN processing, discrepancies and quality checks. • Use analytics to identify patterns, measure performance and support product recommendations that improve inbound efficiency and accuracy. • Spend time with warehouse teams to observe workflows, identify pain points and help shape product enhancements grounded in real operational insight. • Demonstrate curiosity, energy and a proactive approach to learning both product management skills and warehouse/logistics processes.

🎯 Requirements

• Bachelor’s degree or equivalent practical experience. • 0–2 years of experience in product management, business analysis, operations, or a related role. • Analytical skills, including Excel proficiency • SQL skills (basic queries, data analysis) • Strong written and verbal communication skills, comfortable engaging with merchants and customers • Experience or familiarity with creating process flow diagrams, swimlanes, or similar operational/logistics diagrams (e.g., Lucidchart, Miro, FigJam, Visio). • Passion for learning, problem-solving and working in a fast-paced environment.

🏖️ Benefits

• Global Fulfillment Network: Our 12+ owned and operated fulfillment centers span the US, Canada, Mexico, the U.K., and Mainland Europe. We never outsource, ensuring quality and consistency. • Proprietary Technology: We've eliminated the need for tribal knowledge with our AI-powered platform. It provides a real-time, unified view of inventory and orders, giving our merchants the control and visibility they need to succeed. • Unrivaled Support: We provide hands-on, "mom and pop" support with a global reach. Our dedicated teams are on-site at every fulfillment center, ready to jump into action. • Transparent Pricing: We believe in honest, long-term partnerships. Our all-inclusive pricing means predictable costs, with no hidden fees or surprises. • Committed to the Future: We invest over $10 million annually in research and development to ensure our technology and services continually evolve, helping merchants plant roots with a partner who is here to stay.