Inbound Freight Specialist

Job not on LinkedIn

🔥 4 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

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ShipMonk

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💰 $65M Private Equity Round on 2021-01

ShipMonk is the world's largest 3PL for high growth ecommerce and DTC brands. Since our inception in 2014, we've operated with a singular guiding principle: to help e-commerce businesses scale by offering technology-driven fulfillment solutions that enable brands to devote more time to the things that matter most in their businesses. Put simply, ShipMonk helps e-commerce companies stress less and grow more.

📋 Description

• Monitor and manage the DataDocks scheduling portal. • Review all pending appointments to verify accuracy. • Identify and flag potential duplicate appointments. • Enforce appointment requirements and ensure a minimum two-hour interval between floor-load appointments. • Cancel appointments that fall below minimum thresholds. • Maintain accurate notes for all appointment changes. • Serve as the primary point of contact for carriers and brokers. • Guide carriers new to DataDocks through onboarding. • Respond to inquiries regarding appointment status and scheduling availability. • Collect required shipment details when information is missing. • Perform bulk ASN/PO uploads to DataDocks. • Maintain and update inbound receiving hours and daily capacity limits. • Evaluate exception requests from merchants and carriers. • Generate and distribute the weekly Appointment Product Summary Report to the Transportation team. • Ensure communication with warehouse operations teams for coordination.

🎯 Requirements

• 2+ years of experience in freight coordination, dock scheduling, transportation logistics, or a related supply chain role. • Proficiency with scheduling or transportation management platforms; experience with DataDocks or similar appointment scheduling tools is strongly preferred. • Strong written communication skills with the ability to correspond professionally and efficiently with carriers, brokers, and internal stakeholders. • Proficiency in Microsoft Excel or Google Sheets for data management, bulk uploads, and reporting tasks. • High attention to detail with the ability to identify discrepancies in shipment data (ASNs, pallet counts, carton counts, BOLs). • Ability to manage multiple priorities simultaneously in a fast-paced, deadline-driven environment. • Comfortable working with Slack and email as primary communication tools across distributed teams. • Preferred: Experience working in a 3PL (third-party logistics) or fulfillment center environment. • Familiarity with inbound freight processes including BOLs, ASNs, palletized vs. floor-loaded shipments, and carrier/broker workflows. • Experience with Metabase or similar data/reporting tools for data extraction. • Bilingual communication skills (English required; additional languages a plus for carrier correspondence).

🏖️ Benefits

• Global Fulfillment Network: Over 12 owned and operated fulfillment centers in US, Canada, U.K., and Mainland Europe. • Proprietary Technology: AI-powered platform provides a real-time, unified view of inventory and orders. • Unrivaled Support: Hands-on, 'mom and pop' support with a global reach. • Transparent Pricing: Honest, long-term partnerships without hidden fees. • Committed to the Future: Annual investment of over $10 million in R&D.