Junior Customer Relationship Analyst – Customer Support

Job not on LinkedIn

🔥 0 minutes ago

🗣️🇧🇷🇵🇹 Portuguese Required

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Shopper.com

11 - 50 employees

Founded 2018

📣 Marketing

📦 Logistics

💼 Consulting

Marketing • Logistics • Consulting

Shopper. com is a platform designed to simplify affiliate marketing for bloggers, creators, and marketers. It offers features such as a comprehensive link management system, built-in brand partnerships with over 30,000 global affiliates, and tools for showcasing products effectively. The site provides a user-friendly experience with a WordPress plugin, SEO-optimized content management, and resources like tutorials and live webinars to enhance marketers' knowledge and success in shopping recommendations.

📋 Description

• Assist customers via phone, email, chat or WhatsApp • Resolve inquiries and record interactions carefully and promptly • Forward requests to the appropriate departments • Ensure a positive end-to-end customer experience

🎯 Requirements

• Strong written and verbal communication skills • Patience and empathy • Organized and detail-oriented • A desire to delight our customers through exceptional service

🏖️ Benefits

• Remote / work-from-home position • Position also open to candidates with disabilities (PWD)

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