Inside Sales Development Specialist I

🔥 14 hours ago

🗽 New York – Remote

🗽 New York – Remote

💵 $64.1k - $109k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

⬇️ Inside Sales

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Shure Incorporated

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1925

🔧 Hardware

🤝 B2B

🛍️ eCommerce

Hardware • B2B • eCommerce

Shure Incorporated is a company that provides a Tech Portal for easy access to complete product documentation, software and firmware information, and various technical tools and resources. This platform is designed to support users in effectively utilizing Shure's products, ensuring they have all necessary information readily available.

📋 Description

• Serve as primary point of contact for channel partners via phone and e-mail • Use consultative selling to understand partner needs, recommend the right Shure products, and support them through late‑stage opportunity expansion with guidance from senior team members • Maintain accurate pipeline data in CRM systems, ensuring visibility into partner activity, opportunity status, and forecasted revenue • Engage partners through outbound outreach, campaigns, and follow‑ups to increase awareness and adoption of Shure solutions • Identify and qualify channel-generated opportunities and support opportunity nurturing across assigned partner accounts • Assist with processing dealer/distributor purchase orders accurately and efficiently; communicating inventory updates, pricing requests, order edits, and expediting as required; communicate status updates and expectations to partners • Respond to routine post-sale inquiries • Support a positive customer experience by coordinating with Sales, Service/Support, Credit, Product Management, and Operations to ensure timely follow-up and communication

🎯 Requirements

• Bachelor’s degree in business or relevant professional field • 0-2 years of experience in inside sales, sales development, or customer-facing support roles • Strong written and verbal communication and relationship-building skills, with a customer‑first mindset • A consultative mindset—curious, empathetic, and focused on solving problems rather than pushing products • Comfort with outbound outreach, lead qualification, and managing multiple conversations simultaneously • Familiarity with CRM tools (Salesforce or similar) and a disciplined approach to pipeline management • Ability to work cross‑functionally with sales, marketing, and customer experience teams • A proactive, self‑driven approach with a passion for helping partners succeed • Experience with order management software (SAP strongly preferred) • Experience using CRM and quoting tools (Salesforce and CPQ preferred)

🏖️ Benefits

• Comprehensive healthcare • Mental health and retirement savings plans • Generous paid time off programs • Employee discounts • Professional development opportunities • Work-life balance initiatives • Employee recognition programs • Volunteering/community involvement opportunities