Digital Conversational AI Engineer - AI Azure Cognitive Services

March 27

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Shuvel

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Shuvel is a digital agency specializing in web design and development with a focus on helping businesses grow through their online presence. The company creates everything from single page applications to full stack applications, ensuring both creativity and functionality in their projects. They emphasize a masterful blend of UI/UX design that transforms digital experiences into interactive and highly responsive solutions. Shuvel also offers SEO and web accessibility services to enhance online visibility and ensure inclusivity for all users. Based in Washington D. C. and Los Angeles, the agency prioritizes delivering quality results and client satisfaction.

11 - 50 employees

🌐 Web 3

🔌 API

☁️ SaaS

📋 Description

• Design, build, and optimize AI-powered chatbots and voice assistants using Azure Bot Framework and Conversational Language Understanding (CLU) • Focus on training, tuning, and analyzing AI models for voice-based interactions • Responsible for designing, developing, and optimizing the models within Azure Cognitive Services • Improves chatbot performance by analyzing user interactions and model accuracy • Conducts unit testing, regression testing, and A/B testing to validate bot performance • Ensure compliance with AI ethics policies • Works with data scientists and software engineers to enhance chatbot capabilities • Stays updated on NLP advancements, Azure AI updates, and emerging conversational AI trends

🎯 Requirements

• Experience with Azure Cognitive Services - CLU (Conversational Language Understanding) • Prior experience with voice channel and transcription that is fed into a chatbot • Collaborative and ability to work in a team environment • Expertise in natural language processing (NLP) • Tuning and training a model that is receiving requests that were initiated within a voice IVR style platform