Epic PB Implementation Analyst

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November 13

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Shyft6

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HR Tech • Recruitment • B2B

Shyft6 is a trusted partner for innovative companies, specializing in workforce solutions that encompass staffing and recruiting, workforce management, and human capital strategy. With over 26 years of combined experience, Shyft6 offers a comprehensive range of services including contingent workforce supplier management, recruitment process outsourcing, staff augmentation, executive search, and multi-state payroll. Their focus is on empowering organizations through effective workforce development and project management, ensuring successful delivery and skilled talent acquisition.

201 - 500 employees

Founded 2019

👥 HR Tech

🎯 Recruiter

🤝 B2B

📋 Description

• Under direction of the Applications Manager, the Application Analyst I/II is a specialist in their respective Epic Application(s) and supports core functions of the health system's processes • Responsible for Epic software analysis, design, configuration, testing, and implementation as well as application support and issue resolution • Interacts with Operational and IT personnel in identifying, evaluating and configuring systems to meet user and organizational requirements • Maintains high credibility and ownership of system activities within assigned application • Works directly with Operations and provides input on system design and capabilities • Develops system design, including functional specifications and strategies, based upon the analysis of specific operational needs • Analyze operational requirements and system capabilities to propose effective solutions • Understand workflow practices and how to apply to system configuration in support of Operational/IT strategies, issues, and priorities • Performs unit, system, and integration testing per standards and documents outcomes • Work with Application Team to ensure applications are well supported and implementations are properly executed • Follow defined standards, promote best practice principles, and participate in change control process • Optimizes, maintains and supports application/system as required • Participates effectively as a team member to achieve team goals and objectives • Provides on-call support, troubleshoots and resolves production support issues during Activation as applicable • Initiates escalation procedures • Identify potential issues and refer more complex issues to appropriate level of support • Builds rapport and always promotes teamwork by maintaining a professional and positive attitude, working to maintain open and professional lines of communication with all end users and colleagues, and utilizing key change management principles • Lead meetings as needed, prioritize tasks, resolve conflicts and manage a project plan • Meet application deliverables, project timelines, and delivery weekly status reporting • Timely project and data tracking with input of weekly time tracking • Performs other related duties assigned by supervisor

🎯 Requirements

• Current Epic Professional Billing Certification • 6+ years of recent experience with an implementation • Minimum of 3 years of Epic build and support • Experience in application build and go-live, along with extensive experience in implementation, workflows, troubleshooting, testing, and support • Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience • Limited immigration sponsorship may be available • Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve • Demonstrative understanding of technical documentation • Effective verbal and written communication skills • Self Motivated, highly-organized and detail oriented skills are required • Superior communication and customer service abilities • Team player with the willingness/ability to work in a collaborative environment • Must be able to operate independently or with minimum supervision

🏖️ Benefits

• Competitive salary • Flexible working hours • Professional development budget • Home office setup allowance • Global team events