Partner Operation Manager – Korean

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Side

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2019

🛍️ eCommerce

🏪 Marketplace

🛒 Retail

eCommerce • Marketplace • Retail

Side is

📋 Description

• - Educate and empower partners based in the Korea, delivering a best-in-industry experience • - Validate product, offer, page, and build readiness • - Equip partners with the tools and information needed to deliver release plans • - Provide transparency on release status and risks to internal stakeholders • - Train partners to take full advantage of store features, from Cloud Saves to Account Services • - Utilize standardized tools and processes for harmonious engagement and a consistent user experience • - Demonstrate ownership and accountability of task management • - Actively contribute insights and help drive tool and process improvements

🎯 Requirements

• - 3-5 years of project management, partner operations, release management, production experience, or similar experiences • - Proven tolerance for ambiguity and ability to appropriately prioritize and complete work with minimal oversight despite an ambiguous environment • - Exceptional communication skills with experience in external partner engagement, stakeholder management, and cross-timezone communication • - Excellent organizational skills with strong attention to detail • - Native or Business-level proficiency in Korean, and English with proven ability to support external partners in-language and navigate cross-culture communication • - Conversational Japanese • - Having business level proficiency is a plus but not required • - Excellent understanding of Korean business culture, with a strong preference to prior exposure to the gaming release process within the respective culture. • - Willingness to occasionally adjust working hours to accommodate both a US-based team and APAC-based partners as needed • - Familiarity with JIRA and Salesforce • - Preference for applicants with baseline technical knowledge or an interest in learning • - This position is open to applicants interested in relocating to Japan. (Visa support will be provided

🏖️ Benefits

• - Annual salary review. • - Full remote opportunity • - Transportation allowance (up to 50,000 yen). • - Business casual dress code. • - Comprehensive social insurance. • - Annual paid leave. • - Access to external welfare services. • - Refresh space with coffee machine and office convenience store.