Siemens Healthineers
10,000+ employees
⚕️ Healthcare Insurance
🧬 Biotechnology
💰 $1.5M Grant on 2021-05
Healthcare Insurance • Biotechnology • Medical Device
Siemens Healthineers is a leading MedTech company focused on pioneering breakthroughs in healthcare. They offer a comprehensive portfolio that addresses the entire care continuum for serious diseases, including medical imaging, laboratory diagnostics, point-of-care testing, and digital health solutions. With a commitment to innovation, sustainability, and improving patient access to care, Siemens Healthineers collaborates with healthcare professionals and organizations globally to advance medical technology and enhance patient outcomes.
Support Specialist 3 – Magnetic Resonance
🕒 May 8
📊 Check your resume score for this job
Improve your chances of getting an interview by checking your resume score before you apply.
Siemens Healthineers
10,000+ employees
⚕️ Healthcare Insurance
🧬 Biotechnology
💰 $1.5M Grant on 2021-05
Healthcare Insurance • Biotechnology • Medical Device
Siemens Healthineers is a leading MedTech company focused on pioneering breakthroughs in healthcare. They offer a comprehensive portfolio that addresses the entire care continuum for serious diseases, including medical imaging, laboratory diagnostics, point-of-care testing, and digital health solutions. With a commitment to innovation, sustainability, and improving patient access to care, Siemens Healthineers collaborates with healthcare professionals and organizations globally to advance medical technology and enhance patient outcomes.
📋 Description
• Provide remote technical support to Customers and Customer Service Engineers servicing Siemens MR equipment. • Dispatch notifications to CSE's and provide quality action plans • Use remote diagnostics to troubleshoot and resolve technical issues • Follow escalation process and communicate with HSC/QIB to drive solutions. • Travel to assist with on-site repair of customer equipment as required. • Provide feedback to the factory regarding system performance • Be willing to work 2nd shift and work On-call when necessary
🎯 Requirements
• Associates degree or 2 years of vocational technical training required. • More than 8 years’ experience working on MR systems • Ability to troubleshoot and fix problems remotely using Siemens Remote Services • Good communication skills
🏖️ Benefits
• medical insurance • dental insurance • vision insurance • 401(k) retirement plan • life insurance • long-term and short-term disability insurance • paid parking/public transportation • paid time off • paid sick and safe time
Apply NowSimilar Jobs
🕒 May 8
Engagement Support Specialist handling client engagement coordination for a cybersecurity organization. Supporting executive leadership and ensuring seamless client service throughout the engagement lifecycle.
🕒 May 8
Customer Support Lead managing a global support team to provide high-quality support for Binary Stream products. Ensuring customer satisfaction and collaborating with internal teams to address issues.
🕒 May 7
Support Specialist I providing empathetic customer support for MoeGo's pet care platform. Managing inquiries and troubleshooting product issues while enhancing the customer experience.
🇨🇦 Canada – Remote
💵 CA$40k - CA$60k / year
💰 $6.5M Seed Round on 2022-04
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
🕒 May 7
Patient and Member Support Representative ensuring high customer satisfaction delivering services in a remote healthcare environment. Managing calls, emails, and chats to resolve patient inquiries efficiently.
🇨🇦 Canada – Remote
💵 $40k - $50k / year
💰 $80M Post-IPO Debt - Teladoc Health on 2016-07
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
🗣️🇫🇷 French Required
🕒 May 6
Customer Service Representative addressing early-stage delinquency accounts for Ford Credit Canada. Providing tailored payment solutions and negotiating with customers to resolve outstanding balances.
🇨🇦 Canada – Remote
💵 $45.8k - $53.9k / year
💰 Post-IPO Debt on 2023-08
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
🗣️🇫🇷 French Required
