
Education • SaaS • Cybersecurity
Strata Information Group is a leading provider of comprehensive IT services for higher education institutions. Partnering with over 900 colleges and universities worldwide, SIG specializes in strategic consulting, implementation, and support services across a wide array of technologies. Their expertise includes cloud and SaaS management, ERP and CRM implementation, data services, analytics, and cybersecurity consulting. Strata Information Group also offers customized solutions for student success, enrollment management, and institutional marketing. With deep knowledge of Salesforce and a strong focus on cybersecurity and compliance, SIG positions itself as a vital partner for educational institutions seeking technology-driven transformation and optimization.
September 10
🇺🇸 United States – Remote
💵 $90k - $120k / year
⏰ Full Time
⚪️ Entry-level
💼 Consultant
🚫👨🎓 No degree required

Education • SaaS • Cybersecurity
Strata Information Group is a leading provider of comprehensive IT services for higher education institutions. Partnering with over 900 colleges and universities worldwide, SIG specializes in strategic consulting, implementation, and support services across a wide array of technologies. Their expertise includes cloud and SaaS management, ERP and CRM implementation, data services, analytics, and cybersecurity consulting. Strata Information Group also offers customized solutions for student success, enrollment management, and institutional marketing. With deep knowledge of Salesforce and a strong focus on cybersecurity and compliance, SIG positions itself as a vital partner for educational institutions seeking technology-driven transformation and optimization.
• Collaborate with clients to gather business requirements and translate them into functional specifications for Banner® Student. • Configure and implement Banner® Student, ensuring that it meets the institution’s needs for student registration, academic records, grading, advising, and other student lifecycle management functions. • Provide hands-on configuration, customization, and troubleshooting support for Banner® Student. • Develop and document best practices, workflows, and standard operating procedures for using Banner® Student. • Assist with system testing, including data migrations, integrations, and post-implementation support. • Deliver training sessions to end-users, including staff and faculty, to ensure smooth system adoption. • Provide ongoing support and system maintenance, troubleshooting, and resolving issues as they arise. • Stay current with updates and new features in Banner® Student and provide recommendations for improvements and optimizations. • Work with cross-functional teams, including technical teams and business stakeholders, to ensure integration with other systems and alignment with institutional goals. • Assist in report generation and analytics related to student data, enrollment, and performance. • Help institutions navigate compliance with data privacy and security standards.
• Five or more years working directly with the Banner® Student functionality at a college or university or as a Banner® consultant, demonstrating advanced user proficiency • Experience implementing Banner® Student at a college or university • Demonstrated expertise using Banner® Student to improve and automate business processes within the Registrar’s, Admissions, or Records office at a college or university • Ability to troubleshoot technical and functional issues within Banner® Student • Exceptional oral and written communication skills and a proven customer service approach • Highly self-directed with solid problem-solving expertise • Experience developing reports in support of the various student areas (preferred) • Ability to communicate user requirements to the technical support team (preferred) • Knowledge of how Banner® is used in a variety of institutional types (preferred) • Experience with Ellucian Cloud Services and related technologies (preferred) • Thorough knowledge of relational databases (preferred) • Ability to read and write SQL queries (preferred) • Ellucian Banner® Badges (preferred) • Familiarity with California Community College Banner® (CALB) or Texas Connection Consortium (TCC) Banner® functionality (preferred) • Understanding of data integrations and touchpoints with Banner® Student. (preferred)
• Health, Vision, Dental & Life Insurance • Short & Long Term Disability • Paid Parental Leave • 3-Weeks Vacation, Sick Leave & Paid Holidays • 401(K) with a 5% Employer Contribution • Pet Insurance
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