Innovation Analyst

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Signature Aviation

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🏨 Hospitality

📦 Logistics

✈️ Travel

Hospitality • Logistics • Travel

Signature Aviation is the world’s largest network of private aviation terminals, providing exceptional experiences and essential support to business and private aviation customers. With a presence in over 200 locations across 27 countries on five continents, Signature Aviation offers world-class services including sustainable aviation fuel, custom sales solutions, maintenance, and real estate. As a leading hospitality company within the aviation industry, it ensures a seamless travel experience for customers globally.

📋 Description

• Serve as the dedicated Commercial product subject matter expert for assigned capabilities. • Build strong relationships with Commercial leaders to understand business needs, priorities, and future opportunities. • Represent the voice of the business throughout discovery, prioritization, development, testing, and deployment activities. • Facilitate discovery sessions and capture business requirements. • Document business processes, future-state workflows, and solution requirements. • Develop business cases, ROI assessments, and success metrics. • Support prioritization decisions through data-driven analysis. • Manage assigned innovation initiatives through the innovation operating model. • Maintain backlog health, initiative status, dependencies, and stakeholder communication. • Coordinate with Product Engineering teams to ensure requirements are refined and delivery-ready. • Lead User Acceptance Testing (UAT) planning and execution. • Coordinate pilot programs and rollout activities. • Validate solution effectiveness against business requirements and expected outcomes. • Develop communications, training plans, and adoption strategies. • Support successful implementation and business readiness. • Measure utilization, adoption, and realized benefits following implementation. • Identify opportunities for AI, automation, and process improvement. • Evaluate emerging technologies relevant to assigned business areas. • Share best practices and innovations across Commercial teams.

🎯 Requirements

• Experience serving as a Product Owner, Product Manager, Business Systems Analyst, Continuous Improvement Leader, or similar role. • Knowledge of Agile delivery methodologies and product development practices. • Experience supporting User Acceptance Testing (UAT), change management, and business readiness activities. • Experience implementing AI, automation, CRM, digital platforms, business intelligence tools, or workflow technologies. • Lean Six Sigma, Agile, Scrum Product Owner, Project Management, or similar certifications. • Experience in commercial operations, customer experience, sales, marketing, loyalty, digital products, or revenue management environments. • Experience working within highly collaborative, matrixed organizations where influence and partnership are critical to success.

🏖️ Benefits

• Medical/prescription drug, dental, and vision Insurance • Health Savings Account • Flexible Spending Accounts • Life Insurance • Disability Insurance • 401(k) • Critical Illness, Hospital Indemnity and Accident Insurance • Identity Theft and Legal Services • Paid time off • Paid Maternity Leave • Tuition reimbursement • Training and Development • Employee Assistance Program (EAP) & Perks