
51 - 200 employees
Founded 2009
👥 HR Tech
💼 Consulting
🤝 B2B
HR Tech • Consulting • B2B
Silver Cloud is an HR technology consultancy (also referred to as SilverCloud HR) that helps HR leaders select, implement, optimise and manage HRIS and payroll systems. They provide end-to-end services across review, selection, delivery and maximisation stages of HR technology transformation, offer resources like workbooks and whitepapers, run digital maturity assessments, and support mid-to-large organisations with strategic HR tech advice, implementation support, and ongoing optimisation.
🔥 1 hour ago
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51 - 200 employees
Founded 2009
👥 HR Tech
💼 Consulting
🤝 B2B
HR Tech • Consulting • B2B
Silver Cloud is an HR technology consultancy (also referred to as SilverCloud HR) that helps HR leaders select, implement, optimise and manage HRIS and payroll systems. They provide end-to-end services across review, selection, delivery and maximisation stages of HR technology transformation, offer resources like workbooks and whitepapers, run digital maturity assessments, and support mid-to-large organisations with strategic HR tech advice, implementation support, and ongoing optimisation.
• Provide consulting services to customers by gathering, analysing, and documenting reporting and integration requirements. • Act as a subject matter expert in Dayforce Reporting, Payroll, Workforce Management (WFM), Organisational Structure, and Integration solutions for all tasks related to Reporting and Integration. • Lead complex reporting and integration initiatives, providing advanced analysis, troubleshooting, and solution design support. • Translate business and customer requirements into scalable technical solutions and functional specifications. • Design, configure, and support Dayforce reporting and integration solutions, including exports, imports, XML integrations, API integrations, DF Link processes, and benefit carrier feeds. • Utilise Dayforce Integration Studio to build, troubleshoot, optimise, and maintain integration workflows and technical solutions. • Develop and maintain custom reports, calculated logic, data mappings, and export configurations within Dayforce. • Perform SQL coding and data analysis activities to support reporting, validation, troubleshooting, and reconciliation requirements. • Conduct customer workshops, consulting sessions, and technical discussions, ensuring all requirements, actions, and decisions are properly documented. • Partner with customers, vendors, and internal stakeholders to support end-to-end testing, issue resolution, and successful deployment of technical solutions. • Manage the end-to-end delivery of export and integration solutions, ensuring timelines, quality standards, and customer expectations are achieved. • Analyse export files, integration logs, API responses, and technical documentation to identify root causes and determine appropriate resolutions. • Troubleshoot complex reporting, integration, XML, and API-related issues across multiple client environments. • Communicate technical concepts and solutions effectively to both technical and non-technical stakeholders using clear business language. • Provide mentorship, guidance, and knowledge-sharing support to consultants and team members across the practice. • Manage escalations effectively while balancing multiple priorities and project deliverables within fast-paced environments. • Maintain project updates and communicate delivery status, risks, dependencies, and issues to project leadership on a regular basis. • Contribute to continuous improvement initiatives by documenting solutions, technical standards, lessons learned, and best practices within the organisation. • Act as a trusted advisor and “go-to” technical resource for internal teams, customers, and external partners within areas of expertise.
• Proven experience leading Dayforce implementation projects in a technical capacity, with a strong focus on reporting and integrations. • Dayforce certification in relevant modules, with commitment to achieving additional certifications aligned to role requirements. • Strong expertise in Dayforce configuration, with deep understanding of how Payroll, Workforce Management (WFM), HR, benefits, and organisational structures interact across modules. • Advanced experience working with Dayforce, including reporting, integrations, and data configuration. • Strong technical capability in:**- SQL development and data analysis**- XML/XSLT and structured data transformation**- Troubleshooting and interpreting technical specifications from vendors and third parties**- Root cause analysis of integration and data issues • Hands-on experience consulting on complex solutions involving reporting, exports, imports, APIs, XML integrations, and data transformations. • Ability to analyse vendor feedback, integration failures, and technical logs to determine root cause and define resolution steps. • Experience collaborating with external vendors, customers, and internal teams to deliver and validate high-quality integrations, exports, and workflows. • Ability to interpret business requirements and translate them into technical solutions and configuration within Dayforce. • Experience working with large and complex enterprise clients in multi-project environments. • Ability to manage multiple customers and concurrent projects, prioritising effectively in fast-paced environments with shifting demands. • Strong stakeholder management skills, with the ability to engage confidently with technical and non-technical audiences. • Excellent communication skills, both written and verbal, with the ability to simplify complex technical concepts into business language. • Proven ability to build trusted relationships with internal teams, clients, and third-party vendors. • Strong proficiency in Microsoft Excel, data manipulation, reporting, and PowerPoint-based reporting/documentation. • Strong documentation discipline, ensuring accuracy, completeness, and traceability of technical and functional deliverables. • A proactive, solution-oriented mindset with a focus on continuous improvement, service enhancement, and operational efficiency. • Ability to contribute to knowledge sharing, including team sessions, training workshops, and technology updates. • Strong commitment to ownership, accountability, and completing tasks to closure (“completer-finisher” mindset). • Collaborative team player with a flexible and adaptable approach. • Enthusiasm for delivering high-quality technical solutions that directly improve customer outcomes.
• 25 days holiday + bank holidays • Flexible public holidays policy • Your birthday off • Volunteering day • Enhanced family, sick, and bereavement leave (plus counselling support) • Flexibility from day one • Eye care reimbursement • Profit share bonus scheme • Refer-a-friend bonus • Medical insurance with Vitality (including dental, optical, and hearing after probation) • Group Income Protection & Life Insurance • Access to Employee Assistance Programme • And most importantly, a genuinely supportive, high-performing team
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