Support Engineer

Job not on LinkedIn

🔥 0 minutes ago

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Silver.dev

WebsiteLinkedInAll Job Openings

1 - 10 employees

🎯 Recruiter

👥 HR Tech

🤝 B2B

Recruitment • HR Tech • B2B

Silver. dev is a company dedicated to helping remote engineers find jobs at American tech startups. Founded by engineers for engineers, Silver. dev focuses on advocating for talented individuals by offering direct positions with startups, not acting as a middleman. The company supports a wide range of job seekers, from entry-level to those seeking top-of-market salaries, and provides resources and interview preparation to help candidates succeed. Silver. dev values mission and authenticity, sharing insights through its podcast, "Tecnología Informal. " They also offer services like English coaching and career leveling resources through SilverEd.

📋 Description

• Pick up customer questions and bug reports from Slack, go into their account, figure out what's going on, and get it resolved • Most of this is diagnosing and fixing. A customer says "this isn't working," you find out why and either push a fix or loop in the right person • Reach for AI tools (Claude Code, Cursor, etc.) by default to move fast. This is core to how we work, not a nice-to-have • Work alongside our support lead, who owns the customer relationship. You bring the technical depth they don't have. • Over time, if you're spotting product ideas and shipping, this can grow into a product engineering role. Not the priority on day one, but the path is real

🎯 Requirements

• ~2 years of experience. You don't need to be senior, but you can debug, figure things out, and work independently without a lot of hand-holding • Solid React experience. You'll be in the frontend pushing fixes, so this one's a hard requirement • Comfortable with TypeScript and reading/writing SQL to debug issues (we run Postgres, but being technically sharp matters more than the exact stack) • You over-communicate. This matters more than anything else in this role. You ask when you're stuck, you follow up, and you keep founders and teammates in the loop. A lot of your work won't come pre-defined, and you're comfortable in that gray area

🏖️ Benefits

• Opportunity to grow into a product engineer to add net new features, or own more backend infra. • We'll give you whatever you need to be productive • Small team, real ownership, and you'll learn a ton about AI, SaaS, and how the recruiting industry actually works. • You work directly with the founders.