Configuration Analyst – Finance Systems

Job not on LinkedIn

🕒 October 15, 2025

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Sinch

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🔌 API

📡 Telecommunications

🤝 B2B

💰 $48.8M Post-IPO Debt - Sinch on 2024-09

API • Telecommunications • B2B

Sinch is a global communications platform (CPaaS) that provides APIs and applications for messaging, voice, email, verification, and conversational AI, along with network connectivity and telco services. It enables businesses to run marketing campaigns, send notifications and alerts, verify identities, and support customers across SMS, RCS, WhatsApp, email, and voice channels, backed by large-scale operator connections and infrastructure. Sinch serves enterprises and communication providers with scalable, secure messaging and voice infrastructure and developer-focused APIs and tools.

📋 Description

• Configure and maintain Zuora product catalogue, orders, charge models, payment gateways and templates such as invoice, credit memos and customer communications. • Work closely with the Zuora Administrator to support system enhancements and automation efforts and internal teams to understand and implement business requirements. • Analyse and troubleshoot configuration-related issues and implement process improvements. • Support the onboarding and migration of brands or products, by capturing effective requirements to ensure accurate setup in Zuora. • Maintain documentation on configurations, system updates, and best practices in Confluence. • Participate in UAT and system testing to validate changes before deployment. • Stay up to date on Zuora enhancements and best practices to continuously improve system performance. • Ensure compliance with internal financial policies and regulatory requirements. • Provide basic training and guidance to end-users on Zuora-related tasks.

🎯 Requirements

• Proven experience in a technical support, billing operations, or finance systems role. • Strong understanding of subscription billing processes and familiarity with Zuora, Adyen, PayPal, Stripe or similar platforms. • Must have basic knowledge of finance and revenue operations. • Experience with ticketing systems (e.g., Jira, Zendesk) for issue tracking. • Billing System Expertise - Hands-on experience in configuring billing platforms, subscription models, and payment workflows. • Technical & Analytical Skills - Familiarity with HTML, SQL, Excel, and reporting tools to validate data and troubleshoot errors. • Problem-Solving & Troubleshooting - Experience in diagnosing and resolving billing and invoicing configuration issues. Ability to investigate and resolve system-related issues independently. • Excellent collaboration & communication skills – As you will work with finance, IT, and customer service teams to align configurations with business needs. • Self-motivated with a strong attention to detail, strong organisational skills with a focus on accuracy and compliance. • Willingness to learn and grow in a fast-paced environment & stay updated on Zuora developments, automation tools, and best practices.

🏖️ Benefits

• WORK FROM HOME: Our flexible remote work offering allows you to work from home, where you can be the most productive and successful. • CELEBRATE YOU: By providing a day off for your birthday, we want you to take the time to celebrate the year your have had with your nearest and dearest. • TAKE A BREAK: Enjoy a generous annual leave program. We value balance and understand that performance at work requires time to rest at home and/or rejuvenate on vacation. • STAY HEALTHY: We offer comprehensive market competitive medical insurance. A variety of supplemental plans are also provided to meet your individual needs. • STAY CONNECTED: Receive a generous monthly home internet allowance. • CARE FOR YOURSELF: Take advantage of our free virtual counselling resources through our global Employee Assistance Program. Your mental health is as important as your physical health.