
1001 - 5000 employees
💼 Consulting
📦 Logistics
📣 Marketing
💰 $48.8M Post-IPO Debt - Sinch on 2024-09
Consulting • Logistics • Marketing
Sinch is a global communications platform (CPaaS) that provides APIs and applications for messaging, voice, email, verification, and conversational AI, along with network connectivity and telco services. It enables businesses to run marketing campaigns, send notifications and alerts, verify identities, and support customers across SMS, RCS, WhatsApp, email, and voice channels, backed by large-scale operator connections and infrastructure. Sinch serves enterprises and communication providers with scalable, secure messaging and voice infrastructure and developer-focused APIs and tools.
🔥 0 minutes ago
🌐 Mexico, Brazil, +2 more countries – Remote
⏰ Full Time
🟡 Mid-level
🟠 Senior
🚰 Data Engineer
👻 Ghost score 10%
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1001 - 5000 employees
💼 Consulting
📦 Logistics
📣 Marketing
💰 $48.8M Post-IPO Debt - Sinch on 2024-09
Consulting • Logistics • Marketing
Sinch is a global communications platform (CPaaS) that provides APIs and applications for messaging, voice, email, verification, and conversational AI, along with network connectivity and telco services. It enables businesses to run marketing campaigns, send notifications and alerts, verify identities, and support customers across SMS, RCS, WhatsApp, email, and voice channels, backed by large-scale operator connections and infrastructure. Sinch serves enterprises and communication providers with scalable, secure messaging and voice infrastructure and developer-focused APIs and tools.
• Build and maintain data pipelines from support, onboarding, and billing systems, including Zendesk, Jira, and internal platforms • Design, build, and deploy automations, integrations, and internal tools that remove manual workflow steps • Build Zendesk integrations with internal systems using APIs and webhooks • Build data models, dashboards, and reports used by teams and leadership, including operational metrics • Capture baselines before improvements and measure results after release • Share ownership of the team's platform, including architecture, version control, deployment, monitoring, and documentation • Use AI tools where valuable and validate their output against real data • Follow security and data-governance standards, including pre-deployment security review, centrally managed credentials, and auditable changes • Work with process owners to convert documented processes into working automations • Explain technical choices to non-technical stakeholders • Support rollout of new tools and monitor their health after launch
• Be based in Brazil, México, Colombia or Sweden • Advanced or fluent English • Bachelor's degree in a related field • Experience in data engineering, automation, technical operations, or support engineering • Experience building and running production pipelines, automations, or integrations relied upon by others • Hands-on experience with SQL and a scripting language such as Python or JavaScript • Experience with APIs and webhooks, and integrating SaaS platforms such as Zendesk and Jira • Experience building dashboards and reports using Looker, Tableau, Power BI, or similar • Understanding of data quality, including metric definitions, baselines, and ownership • Familiarity with Git and deploying and maintaining tools in a shared environment • Comfortable using AI tools with a critical eye on output quality • Awareness of security and data-privacy practices when handling customer data • Ability to explain technical decisions clearly to non-technical colleagues • Ability to work independently, prioritize well, and follow work through to production • Comfort working across LATAM, EMEA, and APAC regions and time zones in a remote setting
• 100% coverage of medical and dental plans for Sinchers and eligible dependents through Bradesco Saúde • Caju flexible benefit card for food, education, and home office assistance • Paid maternity leave for 180 days • Paid paternity leave for 30 days • Daycare assistance for children up to five years old • Wellhub access to gyms and wellness options • Prudential life insurance coverage for unexpected absences, serious illness, accidents, and disabilities • Annual reimbursements for certain disability- and transgender-related expenses • Paid day off on the employee's birthday
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