Field Application Scientist, Level 2

Job not on LinkedIn

🔥 10 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $120.6k - $141.9k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Scientist

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Singular Genomics

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2016

🧬 Biotechnology

🏥 Healthcare

🔧 Hardware

Biotechnology • Healthcare • Hardware

Singular Genomics is a life-sciences company developing the G4X™ Spatial Sequencing Platform, a high‑throughput spatial multiomics system that performs in situ transcriptomics, proteomics and fH&E on FFPE tissue sections at subcellular resolution. The platform is positioned for spatial pathology, translational research and precision medicine applications, enabling large-scale, 3D and single‑cell multimodal studies across diverse clinical sample types. Singular Genomics emphasizes throughput and scalability for cohort‑scale studies and integrates chemistry, workflow, instrument hardware and analysis to support research and translational customers; the product is marked as research use only and in development.

📋 Description

• Engage with customers to educate, support and train them on Singular Genomics products and platforms and cultivate long term relationships. • Pre-sales activities to educate and scientifically collaborate with customers in the planning, design and execution of scientific projects. • Post-sales responsibilities include training new customers and scientifically partner with clients in project scoping and design elements to increase product adoption and usage and participate in the cultivation of revenue generating post-sales support and consultative opportunities. • Conduct data analysis sessions and/or point to resources to enable regional customers to accelerate full adoption of technologies. • Collaborate with customers to rapidly resolve problems through either on-site or remote troubleshooting as appropriate. • Partner with the Commercial Team to identify opportunities through relationship building with end-users. • Collaborate with the Technical Support Team and Services in supporting Customers and their applications. • Contribute to the development and refinement of processes and materials used by the Customer Support organization to improve the information and tools to advance the needs of Customers and to help to build a world-class customer support organization. • Provide client and product feedback to internal teams as required. • Document customer interactions in the CRM.

🎯 Requirements

• Ph.D. in a molecular biology/ genetics/ biochemistry or related field preferred. • Prior customer facing experience is preferred. • Strong commitment to customer service and satisfaction. • Experience with, or a deep understanding of, spatial technologies—particularly in transcriptomics and/or proteomics. • Proven ability to troubleshoot and resolve technical issues. • Proficiency with general lab best practices and common Molecular Biology techniques. • Requires excellent organizational abilities as well as superior verbal and written communication skills. • Experience in delivering compelling scientific presentations to a diverse audience. • Ability to work in a fast-paced environment with excellent customer service, communication and interpersonal skills. • Ability to work independently and as part of a team towards corporate goals. • Demonstrated capability of maintaining professional composure in stressful situations. • Ability to travel for customer support and training (10%). • Strong working knowledge of the sales process. • Demonstrable expertise in pipeline development, optimization, and data analysis workflows for large-scale spatial multiomics data, proficient in programming languages (Python, R) and specialized bioinformatics tools (e.g., Scanpy, Squidpy, Seurat).

🏖️ Benefits

• equity as part of the compensation package