Sales Manager

🔥 1 hour ago

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Sipolatti

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1960

🛒 Retail

🛍️ eCommerce

👥 B2C

Retail • eCommerce • B2C

<Sipolatti> Sipolatti is a Brazilian retail chain and e-commerce company specializing in home appliances, electronics, furniture, computers and mobile phones. With over 60 years of operation and multiple physical stores in Espírito Santo and Bahia plus an online store, it serves consumers through in-store, telesales and online channels, offering delivery and product assembly services, promotions, and customer support.

📋 Description

• Manage the store unit and sales team, ensuring achievement of sales targets, profitability, market share and strategic objectives • Measure and follow up daily on merchandise, financial services and online course targets • Analyze conversion rates, average ticket value and items per sale • Participate in daily audio conference with the Regional Manager • Complete a weekly checklist of operational tasks and administrative processes • Develop sales associates in selling techniques, services and metrics • Complete the Performance form weekly and apply progressive coaching • Make daily bank deposits, reconcile the cash drawer and forward balances to Finance • Conduct disciplinary processes and participate in hiring interviews • Perform store opening, daily briefing and store closing • Check product displays, tags, high-risk products and security recalls • Monitor and assist sales associates during customer service interactions • Authorize discounts in accordance with commercial policy • Represent the company in hearings (PROCON, Small Claims Court) and accompany regulatory inspectors in the store

🎯 Requirements

• Bachelor's degree (completed) • Technical knowledge of store management in the retail segment • Experience managing sales teams • Proficiency with GEMCO, SAP and Sênior systems • Experience managing KPIs: conversion rate, average ticket value and items per sale • Experience with disciplinary procedures, team selection and vacation planning

🏖️ Benefits

• Health insurance • Dental plan • Life insurance • Transportation allowance • Meal allowance