Master's Intern – Continuous Improvement and Process Governance, BPMN/Lean
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🔥 3 minutes ago
🗣️🇧🇷🇵🇹 Portuguese Required
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📋 Description
• Design and implement a scalable, sustainable operational model oriented toward efficiency. • Reduce the workload of the commercial team, ensuring focus on higher-value activities. • Improve customer experience through simplification, standardization, and scale gains in operational processes. • Support the transformation of the service model, ensuring integration between processes, people, and technology.
🎯 Requirements
• Master's level: currently enrolled or completed. • Educational background: Computer Science or Computer Engineering, Software Engineering, Information Systems. • Lean Six Sigma certification (Yellow or Green Belt) desirable. • Experience in digital transformation. • Experience in journey design (e.g., customer journey mapping). • Knowledge of banking or financial operational management. • Low-Code/No-Code automation tools (Power Platform, Power Automate, Automation Anywhere, or similar) desirable.
🏖️ Benefits
• Stipend: R$ 9,000.00 • Work arrangement: Remote
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