SITESMAX NEGOCIOS DIGITAIS LTDA
SaaS • eCommerce • B2B
SITESMAX NEGOCIOS DIGITAIS LTDA is a Brazilian digital agency that designs and builds custom websites, web apps, and SaaS platforms, and provides digital marketing services including paid traffic campaigns, SEO, Google Business setup, visual identity and video editing. The company develops turnkey web solutions (HTML, WordPress), e-commerce sites, and mobile/ SaaS applications that automate business processes and replace manual spreadsheets. It focuses on increasing online visibility and conversions for small and medium businesses across multiple industries, offering ongoing support and analytics to measure ROI.
Customer Success Associate
Job not on LinkedIn
October 28
🗣️🇧🇷🇵🇹 Portuguese Required
SITESMAX NEGOCIOS DIGITAIS LTDA
SaaS • eCommerce • B2B
SITESMAX NEGOCIOS DIGITAIS LTDA is a Brazilian digital agency that designs and builds custom websites, web apps, and SaaS platforms, and provides digital marketing services including paid traffic campaigns, SEO, Google Business setup, visual identity and video editing. The company develops turnkey web solutions (HTML, WordPress), e-commerce sites, and mobile/ SaaS applications that automate business processes and replace manual spreadsheets. It focuses on increasing online visibility and conversions for small and medium businesses across multiple industries, offering ongoing support and analytics to measure ROI.
📋 Description
• Ensure e-commerce customers obtain the maximum value from their purchases and experiences • Serve as the primary point of contact for customers • Help customers resolve problems and answer questions • Provide guidance on products and services • Work to increase customer satisfaction • Promote customer loyalty • Identify upsell and cross-sell opportunities
🎯 Requirements
• University-level education • Languages: English - Advanced • Written communication • Data analysis • Customer relationship management • Conflict resolution • Interpersonal communication • E-commerce • 1 to 3 years of professional experience
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