SITESMAX NEGOCIOS DIGITAIS LTDA
SaaS âą eCommerce âą B2B
SITESMAX NEGOCIOS DIGITAIS LTDA is a Brazilian digital agency that designs and builds custom websites, web apps, and SaaS platforms, and provides digital marketing services including paid traffic campaigns, SEO, Google Business setup, visual identity and video editing. The company develops turnkey web solutions (HTML, WordPress), e-commerce sites, and mobile/ SaaS applications that automate business processes and replace manual spreadsheets. It focuses on increasing online visibility and conversions for small and medium businesses across multiple industries, offering ongoing support and analytics to measure ROI.
Customer Support Assistant
Job not on LinkedIn
October 28
đŁïžđ§đ·đ”đč Portuguese Required
SITESMAX NEGOCIOS DIGITAIS LTDA
SaaS âą eCommerce âą B2B
SITESMAX NEGOCIOS DIGITAIS LTDA is a Brazilian digital agency that designs and builds custom websites, web apps, and SaaS platforms, and provides digital marketing services including paid traffic campaigns, SEO, Google Business setup, visual identity and video editing. The company develops turnkey web solutions (HTML, WordPress), e-commerce sites, and mobile/ SaaS applications that automate business processes and replace manual spreadsheets. It focuses on increasing online visibility and conversions for small and medium businesses across multiple industries, offering ongoing support and analytics to measure ROI.
đ Description
âą Handle and resolve customer inquiries via email and WhatsApp. âą Maintain accurate records of customer interactions. âą Provide accurate information about our products and services. âą Work closely with other departments to ensure customer satisfaction.
đŻ Requirements
âą Proven experience and a technical course/certification in Customer Service. âą Excellent oral and written communication skills. âą Ability to multitask and remain calm under pressure. âą Courses in Negotiation and Conflict Resolution. âą Familiarity with customer service software solutions for e-commerce. âą Knowledge of customer management systems and online sales platforms. âą Courses in Communication and Interpersonal Relations.
đïž Benefits
âą Remote (work-from-home) âą 10 openings
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