Client Support Professional, Contract
Job not on LinkedIn
đ March 18
đ California, Connecticut, +4 more states â Remote
âł Contract/Temporary
đ˘ Junior
đ Client Services
đŤđ¨âđ No degree required
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đ Description
⢠Agents will be responsible for providing excellent customer support service to our clients by taking inbound calls from customers needing assistance to include but not limited to sales, account management, billing, and technical support
đŻ Requirements
⢠High school diploma/GED or equivalent work experience ⢠6 months previous customer service experience preferred ⢠Inbound call sales experience will aide in eligibility requirements to service sales opportunities ⢠Excellent communication and computer skills, including MS Word, Excel & PowerPoint ⢠Record and/or database management experience ⢠Must be able to type a minimum of 35 wpm ⢠High-speed internet broadband internet service (No dial-up or wireless services are permitted) ⢠Computer/laptop with a minimum of 2GB of RAM ⢠Windows 7 or XP operating system, MAC supported on some client applications but not all ⢠PC speakers/speakers and compatible headset
đď¸ Benefits
⢠Must be able to work a minimum of 20 hours per week ⢠Some of these hours may be required to be serviced on either Saturday or Sunday ⢠Must be able to attend online instructor-led training as required for certification to service selected client
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