Digital Coordinator, Bilingual (German & English)

🕒 May 28

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SIXT

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1912

🚗 Transport

👥 B2C

🤝 B2B

Transport • B2C • B2B

SIXT is a global mobility company offering premium car rental, long-term rentals, car subscriptions, chauffeur services, and car-sharing through an integrated app and worldwide station network. With over 2,000 stations in 105+ countries and a diverse fleet of 222,000+ vehicles including luxury and specialty models, SIXT serves leisure and corporate customers with airport and city pick-up/return, business fleet solutions, and digital booking and loyalty features.

📋 Description

• Manage customer inquiries via phone, email, or video calls. • Assist customers with questions related to the vehicle rental and pickup process, as well as closing reservations. • Verify customer information and provide related assistance. • Offer technical support during key pickup and troubleshoot issues in the self-service section. • Collaborate with SIXT branches located in different countries. • Make calls to promote additional sales and improvements.

🎯 Requirements

• Customer Orientation : You have an excellent ability to understand and anticipate customer needs, ensuring their satisfaction with every interaction. • Language Proficiency : Fluent in German and English ; additional languages such as Spanish, French, Italian, or Dutch are a plus. • Effective Communication : You possess skills to communicate clearly and persuasively, facilitating understanding and collaboration. • Flexibility : You can adapt to a dynamic and ever-evolving work environment, including availability for night shifts . • Teamwork : You collaborate effectively with other team members, contributing to an international and dynamic environment that fosters cooperation. • Solution-Focused : You have the ability to quickly identify problems and propose effective solutions, ensuring service continuity and customer satisfaction.

🏖️ Benefits

• Permanent Contract : (Contrato Indefinido) • AI at your fingertips From day one, you'll have access to Claude by Anthropic and SIXTgpt, SIXT's own AI platform, to supercharge your work. • Attractive Salary and Professional Growth Opportunities : Professional development opportunities in an international environment. • Flexible Remote Work Model : You can work from anywhere in Spain. • Work-Life Balance : Enjoy a day off for your birthday and additional vacation days for your anniversary at SIXT. • Flexible Compensation : Benefit from private health insurance, childcare support, and/or a restaurant card. • Exclusive Employee Benefits : Discounts for family and friends on SIXT rentals, as well as offers on hotels, stores, Gympass, business schools, and more.