Senior Manager, Client Services – Business Development

🕒 May 5

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SketchDeck

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2014

🤝 B2B

💰 Venture Round on 2016-12

B2B • Design • Marketing

SketchDeck is a next-generation creative partner specializing in custom design solutions tailored to meet unique client needs. The company offers a full-stack design capability, assisting businesses of all sizes—from startups to large enterprises—in overcoming design challenges through services such as branding, marketing materials, web design, and digital communications. SketchDeck's platform enhances productivity and streamlines collaboration, allowing clients to efficiently manage their creative projects and access high-quality design on demand.

📋 Description

• Own your pipeline end-to-end—from prospecting through close and expansion • Build pipeline through outbound efforts; you generate your own opportunities • Identify and engage key decision-makers across marketing, brand, and creative teams • Lead discovery and pitch conversations to win the work • Advance opportunities with clarity, urgency, and strong follow-through • Grow accounts by identifying opportunities across teams, regions, and workstreams • Expand engagements into more integrated, long-term partnerships • Maintain disciplined CRM hygiene and provide accurate weekly forecasts • Partner with Markacy, Futureman, and 24 Seven to co-sell and expand opportunities • Lead consultative conversations that connect business challenges to creative solutions • Guide clients through the full creative process—from brief and positioning through execution and delivery • Build and deliver proposals and pitch narratives with Creative Directors and Strategists • Position SketchDeck as a strategic creative partner, not just a delivery team • Clearly articulate how creative work—branding, campaigns, digital experiences, and content—drives measurable impact • Partner with Creative Directors, Strategists, Project Directors, and Operations to scope work accurately from the start • Hand off cleanly to delivery with clear briefs and aligned expectations • Bring market and client insights back to inform offering development • Align with Operations early on resourcing and timelines to keep ambition feasible

🎯 Requirements

• 7+ years in client-facing roles within a creative agency, with experience selling creative services • Proven track record of carrying and hitting quota ($2M+ annually preferred) • Experience building pipeline through outbound prospecting • Strong creative fluency—comfortable speaking to branding, campaigns, digital experiences, content, and production • Working knowledge of creative tools and workflows (Figma, Adobe Creative Suite, digital/web production) • Comfortable leading client presentations and pitches, with the ability to win the work • Experience scoping, pricing, and negotiating SOWs ($100K–$1M+ deal sizes) • Proven ability to grow accounts and expand relationships over time • Strong written and verbal communication—clear, direct, and confident • Experience navigating executive-level conversations and complex stakeholder environments • Ability to collaborate across creative, strategy, and operations to shape solutions that are both compelling and executable

🏖️ Benefits

• Health insurance (medical, dental, and vision) • 401(k) with company match • Fully remote working environment (established pre-COVID and continuing forward) • Paid time off that grows with tenure • Annual company retreat • Computer hardware of your choice (up to $1,500) • $500 towards your office setup expenses • To work with a talented team of designers, team members, and engineers