SkyBound
11 - 50 employees
Founded 2016
🚀 Aerospace
🤖 Artificial Intelligence
🔐 Security
Aerospace • Artificial Intelligence • Security
SkyBound is a global innovator in drone data, analysis and operations. The company combines proprietary software and AI with commercially available drone stations to provide an integrated platform for mission operations, real-time intelligence, and data-driven decision support. SkyBound's services target rapid response, trespass and fault detection, tracking, and trend prediction, and are used by national agencies and infrastructure operators to protect assets, staff, and the public.
Representante de Servicio al Cliente
Job not on LinkedIn
🔥 15 minutes ago
🗣️🇪🇸 Spanish Required
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SkyBound
11 - 50 employees
Founded 2016
🚀 Aerospace
🤖 Artificial Intelligence
🔐 Security
Aerospace • Artificial Intelligence • Security
SkyBound is a global innovator in drone data, analysis and operations. The company combines proprietary software and AI with commercially available drone stations to provide an integrated platform for mission operations, real-time intelligence, and data-driven decision support. SkyBound's services target rapid response, trespass and fault detection, tracking, and trend prediction, and are used by national agencies and infrastructure operators to protect assets, staff, and the public.
📋 Description
• Responder de manera rápida y profesional a consultas de clientes por teléfono, correo electrónico y plataformas de mensajería • Asistir a los clientes con reservas, cambios, cancelaciones y solicitudes especiales • Proporcionar información clara y actualizada sobre destinos, requisitos y políticas • Coordinar detalles de reservas y confirmar itinerarios para garantizar precisión y satisfacción del cliente • Realizar seguimiento proactivo antes y después de la experiencia del cliente • Atender inquietudes o problemas con empatía, profesionalismo y enfoque en soluciones • Mantener registros precisos y actualizar sistemas internos y plataformas de reservas
🎯 Requirements
• Excelentes habilidades de comunicación verbal y escrita • Experiencia previa en servicio al cliente (preferiblemente en hospitalidad, turismo o servicios) • Fuertes habilidades de organización y atención al detalle • Comodidad utilizando herramientas digitales y plataformas de gestión • Persona responsable, proactiva y capaz de manejar múltiples solicitudes • Interés genuino por brindar experiencias excepcionales a los clientes
🏖️ Benefits
• Trabajo 100% remoto • Horarios flexibles • Oportunidades de crecimiento profesional dentro de la empresa • Acceso a beneficios y descuentos (según disponibilidad) • Ambiente de equipo colaborativo con capacitación y desarrollo continuo
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