Operations Coordination Manager

🔥 19 minutes ago

🌐 Australia, South Korea, +2 more countries – Remote

🇦🇺 Australia – Remote 🇰🇷 South Korea – Remote 🇯🇵 Japan – Remote 🇨🇳 China – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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SkyCell AG

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2012

💊 Pharmaceuticals

📦 Logistics

🔧 Hardware

💰 $59M Series D - SkyCell on 2024-06

Pharmaceuticals • Logistics • Hardware

SkyCell is a company that provides temperature-controlled hybrid containers, IoT monitoring devices, and supply-chain orchestration software and services focused on the pharmaceutical cold chain. Their product suite includes hybrid containers (6500X, 1500X, 1500DF), IoT loggers and trackers, and the Validaide orchestration platform, plus ULD asset tracking and 24/7 control-tower services to deliver end-to-end visibility, risk management, and sustainability for pharma shipments across a global airline and logistics network.

📋 Description

• Lead regional operations across Australia, Korea, Japan, and China • Manage and supervise Service Centers, ensuring compliance with company SOPs and local regulations • Track supplier and partner KPIs, run QBRs, and drive CAPA and escalation resolution • Ensure adherence to customer SOPs, government filings, customs requirements, and quality standards • Coordinate end-to-end logistics and freight forwarding, including order management, customs brokerage, reverse logistics, and cost optimisation • Act as second-level escalation and decision point for daily operations and Control Tower issues • Build, train, and onboard Service Centers, partners, suppliers, and new team members • Create and maintain operational SOPs and team work instructions • Maintain master data accuracy in IT systems and support billing and invoice queries • Support MRO tasks and conduct quality checks and damage assessments on the regional container fleet • Execute short-term setups at new destinations and support new Service Center launches • Make stock-to-stock allocation decisions and approve consumption material orders • Collaborate with Sales, CX, Account Management, and Procurement • Support process optimisation, strategic regional initiatives, and claim management • Participate in customer business reviews, supplier reviews, and industry fairs and exhibitions

🎯 Requirements

• Previous experience in an operations, logistics, freight forwarding, or supply chain coordination role • Experience within freight forwarding, transportation, or pharmaceutical logistics is highly desirable • Excellent organisational skills with the ability to manage multiple priorities simultaneously • Proven ability to work effectively under pressure and adapt quickly in a fast-paced, dynamic environment • Strong coordination skills across multiple teams, functions, and geographical locations • Confident decision-making and ability to assess situations quickly and take appropriate action • Professional fluency in English, written and spoken • Additional languages are an advantage • Must be located in, or able to relocate without sponsorship to, Australia, South Korea, Japan, or China • Must be authorised to work in the current country of residence without sponsorship

🏖️ Benefits

• Flexible working hours and work-life balance • Opportunities for career advancement • Continuous learning and development • Company events • SkyWeek immersive onboarding program • Generous maternity and paternity leave • Generous annual leave package • Local bank holidays • Remote, hybrid, and on-site working options depending on role-specific arrangements • Equal opportunity and inclusive work environment