UX Researcher – Senior

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November 21

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ultima milla

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Transport • SaaS • eCommerce

ultima milla is a company offering a dynamic logistics software solution focused on optimizing the shipping and delivery process for businesses. The platform allows users to automate shipping tasks, connect different platforms, and centralize their shipment data. It features a comprehensive dashboard for tracking and analyzing shipments, providing alerts, and integrating with various marketplaces and eCommerce sites through its API. The service offers shipping cost savings up to 60%, customizable notifications for clients, and innovative solutions for managing returns and generating detailed reports on shipping performance. ultima milla is recognized for its efficiency in logistics and provides support to over 100,000 companies, handling more than 3 million shipments monthly across Latin America.

51 - 200 employees

🚗 Transport

☁️ SaaS

🛍️ eCommerce

📋 Description

• Consultar diversas fuentes de datos cuantitativos y cualitativos para identificar problemáticas del producto y detectar oportunidades de mejora. • Realizar investigaciones evaluativas y generativas utilizando técnicas mixtas. • Facilitar workshops y colaborar de manera continua con el equipo de producto.

🎯 Requirements

• Licenciatura terminada (Marketing, Publicidad, Mercadotecnia, Administración o áreas afines). • Manejo de SQL (preferente). • Excel a nivel intermedio/avanzado. • Conocimiento de herramientas de mapas de calor. • Experiencia con software de analítica de producto.

🏖️ Benefits

• Misión a nivel regional: lograr que los negocios de LATAM se despreocupen de su logística. • Sueldo competitivo. • Horario: Lunes a Viernes, de 9:00 a 19:00 (GMT-6 CDMX) • Modalidad: Remoto. • Oportunidades de crecimiento y desarrollo profesional.