Customer Support – Bilingual, Spanish

🕒 March 5

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Skyline Virtual Solutions

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2018

🤝 B2B

📡 Telecommunications

B2B • Telecommunications

Skyline Virtual Solutions is a U. S. -based provider of call center support and management consulting, specializing in remote/work-from-home contact center operations. The company delivers U. S. -based customer support services and offers consulting in management, leadership, and HR performance to help organizations improve workforce and customer service outcomes. Skyline emphasizes accessibility, equal-opportunity hiring (including students and veterans), and corporate responsibility.

📋 Description

• Provide information about the products and services • Troubleshoot and resolve product issues and concerns • Document and update customer records based on interactions • Maintain detailed and current knowledge of the company's products and services • Handle customer inquiries and complaints

🎯 Requirements

• Ability to build rapport with clients • Ability to prioritize and multitask • Positive and professional demeanor • Excellent written and verbal communication skills • Have a quiet place to work without noise or distractions • Be a United States resident • Must be 18 years of age or older • High School Diploma or Equivalent • Pass Background Check • Pass Drug Screening • Bilingual in Spanish • Desktop/Laptop with Windows 10 or higher • USB Noise Canceling Headset • Hardwired to Internet • Smartphone

🏖️ Benefits

• Competitive pay (based on experience and performance) • Semi-Monthly pay schedule — paid on the 13st and 27th of each month • Flexible work-from-home environment • Paid training and support • Supportive and team-oriented work culture • Opportunities for growth and advancement