Program Manager – Wholesale Roaming Coordinator

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Skylo

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2017

📡 Telecommunications

🤝 B2B

💰 $30M Venture Round - Skylo on 2025-02

Telecommunications • B2B

Skylo is a company that provides global connectivity services focused on connecting IoT and edge devices through satellite-enabled cellular networks. The company's website highlights coverage maps, certified devices, a certification program, developer documentation, white papers, case studies, and a partner ecosystem — indicating a developer- and partner-focused B2B offering that enables devices to stay connected where traditional cellular coverage is limited. Skylo positions itself as a telecommunications connectivity provider for enterprises, device manufacturers, and partners building solutions that need broad geographic coverage.

📋 Description

• Drive concurrent MNO onboardings through the full lifecycle — Commercial Alignment → IR.21 / RAEX exchange → IREG / TADIG testing → IPX interconnect bring-up → Commercial Launch — each at a different stage. • Maintain a portfolio view: a single dashboard showing every active partner, their current phase, blockers, owners, and forecast launch date • Run cadenced program rituals — weekly per-partner stand-ups, a portfolio-level review, and monthly executive readouts — and make sure the right people show up to the right ones. • Maintain and evolve the master onboarding runbook ( RACI swimlanes); turn each launch into a marginally better runbook for the next one. • Be the single point of contact for each partner MNO's program team — translating between their roaming, technical, and commercial stakeholders and Skylo's Network Integration, Core, Product, Legal, and Commercial teams. • Translate partner requirements into Jira epics and tickets; track engineering deliverables, chase owners, and escalate cleanly when timelines are at risk. • Coordinate cutover windows, maintenance windows, and BGP / signalling route changes with IPX carriers and partner MNOs — across multiple time zones. • Maintain a live risk register across the portfolio — flag dependencies between partners (shared engineering effort, shared IPX windows) so leadership can sequence intelligently. • Run post-launch retrospectives for every onboarded partner; capture what worked, what slipped, and feed it back into the runbook and automation backlog. • Surface systemic blockers — recurring engineering bottlenecks, ambiguous internal handoffs, partner-side patterns — and drive structural fixes, not just per-launch firefighting.

🎯 Requirements

• Eight or more years in wholesale roaming, carrier services, or MNO interconnect program management at an MNO, IPX carrier, roaming hub, or satellite operator. • A real track record of running multiple partner programs in parallel — you can speak confidently about how you kept five or more concurrent onboardings on track at the same time. • Strong program management habits: structured plans, clear ownership, up-to-date documentation, and proactive risk escalation. Comfortable working in Jira and Confluence. • Enough working knowledge of roaming standards and signalling protocols to follow a technical conversation between Skylo engineering and a partner, ask the right questions, and translate what comes out of it into clear decisions and dates. • Bonus points for direct experience with NTN, NB-IoT, or satellite IoT roaming, or for having worked across both US and European partner ecosystems.

🏖️ Benefits

• Competitive compensation packages including a stock option based equity program • Comprehensive benefits including medical, dental, vision, retirement plan • Monthly allowances for wellness and education reimbursement • A generous time off policy, holidays, and the opportunity to temporarily work abroad