Slash Staffing
11 - 50 employees
Founded 2024
🤝 B2B
👥 HR Tech
☁️ SaaS
B2B • HR Tech • SaaS
Slash Staffing is a staffing agency specializing in providing affordable remote staffing solutions for businesses. They connect clients with a diverse range of skilled professionals, including virtual assistants, customer support representatives, digital marketers, and software developers, allowing companies to focus on their core operations while Slash Staffing handles the hiring process. Their pre-screened candidates are ready to take on various roles, helping organizations achieve efficiency and success without the high cost associated with traditional hiring.
Level II Systems Engineer – MSP
Job not on LinkedIn
🔥 0 minutes ago
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Slash Staffing
11 - 50 employees
Founded 2024
🤝 B2B
👥 HR Tech
☁️ SaaS
B2B • HR Tech • SaaS
Slash Staffing is a staffing agency specializing in providing affordable remote staffing solutions for businesses. They connect clients with a diverse range of skilled professionals, including virtual assistants, customer support representatives, digital marketers, and software developers, allowing companies to focus on their core operations while Slash Staffing handles the hiring process. Their pre-screened candidates are ready to take on various roles, helping organizations achieve efficiency and success without the high cost associated with traditional hiring.
📋 Description
• Provide Level II support across tickets, escalations, and client environments • Manage and resolve tickets using ConnectWise PSA • Monitor and troubleshoot systems using ConnectWise RMM • Administer and support Microsoft 365 environments (users, permissions, troubleshooting) • Perform desktop support (Windows + Mac) including hardware/software issues • Troubleshoot and support Azure environments and Azure Virtual Desktop (AVD) • Maintain and troubleshoot firewall and network security configurations • Support endpoint and email security tools (SentinelOne, Avanan) • Document all work, resolutions, and updates within ConnectWise • Communicate clearly with clients and provide guidance on technical issues
🎯 Requirements
• 3+ years experience in Level II support (preferably in an MSP environment) • Strong experience with: ConnectWise PSA • ConnectWise RMM • Microsoft 365 administration • Experience supporting Windows and Mac environments • Hands-on experience with Azure (including AVD) • Experience with endpoint security tools (SentinelOne or similar) • Strong troubleshooting and problem-solving ability • Clear English communication (client-facing role)
🏖️ Benefits
• Professional development opportunities • Remote work options • Flexible working hours
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