Resident Support Specialist

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🕒 February 11

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Slash Staffing

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2024

🤝 B2B

👥 HR Tech

☁️ SaaS

B2B • HR Tech • SaaS

Slash Staffing is a staffing agency specializing in providing affordable remote staffing solutions for businesses. They connect clients with a diverse range of skilled professionals, including virtual assistants, customer support representatives, digital marketers, and software developers, allowing companies to focus on their core operations while Slash Staffing handles the hiring process. Their pre-screened candidates are ready to take on various roles, helping organizations achieve efficiency and success without the high cost associated with traditional hiring.

📋 Description

• Provide excellent customer service by addressing tenant inquiries and concerns promptly and professionally. • Handle inbound calls and route them to the appropriate department or personnel. • Maintain effective tenant relations by ensuring all communications are clear, courteous, and timely. • Assist in property management tasks, including administrative support and documentation. • Utilize professional phone etiquette to manage and resolve tenant issues efficiently. • Conduct follow-up communications to ensure tenant satisfaction and issue resolution. • Support real estate operations by coordinating with various departments to streamline processes. • Prepare and manage written communications with tenants, ensuring clarity and professionalism.

🎯 Requirements

• 1-3 years of experience in customer service or a related field within the real estate industry. • Proficiency in inbound call handling and call routing. • Bilingual communication skills in English and Spanish. • Strong understanding of property management and real estate operations. • Excellent tenant relations skills with a focus on customer satisfaction. • Professional phone etiquette and strong administrative support capabilities. • Ability to communicate effectively in writing with a high level of professionalism.

🏖️ Benefits

• Competitive salary • Paid time off • Health insurance