Customer Advocate - Customer Service Representative

February 8

🤠 Texas – Remote

Although this job is listed in Texas, this company may be open to hiring remote in other states.

💵 $27 - $30 / hour

⏱ Part Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

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SLB

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SLB is a global technology company focused on driving energy innovation and delivering solutions to address the challenges of decarbonization in the oil and gas industry. With expertise in areas such as carbon capture and sequestration, geothermal energy, and methane emissions management, SLB aims to optimize performance while ensuring sustainable energy practices. The company's advanced data analytics and engineering capabilities position it as a leader in improving efficiency and reducing environmental impact across the energy landscape.

Artificial Lift • Coiled Tubing • Completions • Drilling • Formation Evaluation

10,000+ employees

⚡ Energy

🤖 Artificial Intelligence

🔒 Cybersecurity

📋 Description

• Seeking a highly organized and motivated Customer Advocate / Customer Service Representative • Essential in providing excellent customer service and ensuring smooth office operations • First point of contact for clients and visitors, demonstrating professionalism and a welcoming demeanor • Strong administrative skills, attention to detail, ability to multitask effectively in a fast-paced environment • Independently managing all facets of customer interaction, coordinating across functions to promptly address specific requests and needs • Focused on providing transparent communication, preemptive solutions, and efficient order management • Compile, sort and verify the accuracy of customer issues & data before it is entered • Maintain logs of activities and completed work • Perform other administrative tasks as assigned • General work - Data entry • Receive calls, texts & emails on behalf of manager • Book appointments & Flight reservation

🎯 Requirements

• Ability to maintain confidentiality concerning financial information • Must display a high level of integrity and honesty • Must be organised and able to prioritize tasks efficiently and follow through on commitments • Must be a highly motivated, self-starter who proposes solutions, rather than waiting for others to solve problems • Must be flexible, adaptable and actively intervene to create and energize positive change • Computer - laptop - tablet or smart phone is required to perform work • Internet connection required (Any connection is fine as long as it is secure) • Read and follow written instructions • Typing is essential - data entry of at least 25 words per minute

🏖️ Benefits

• Competitive, Performance-Based Compensation • 401(k) with Carvana match, opportunity for overtime during busy seasons • 100% Company Paid Healthcare Premiums plus Dental + Vision benefits • Wellness program to support mental, physical and financial health • Pet care savings program to keep your furry friends healthy and happy • Generous paid time off (13 days for the first year, increases to 20 days thereafter) • 9 company paid holidays including your birthday! • Tuition reimbursement for bachelor's degree • Student loan repayment program