People Operations Manager

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SleepDoctor

WebsiteLinkedInAll Job Openings

1 - 10 employees

⚕️ Healthcare Insurance

☁️ SaaS

🧘 Wellness

Healthcare Insurance • SaaS • Wellness

SleepDoctor is a company that specializes in providing comprehensive solutions for sleep-related health issues, both online and at home. They offer diagnostic services for sleep disorders such as sleep apnea and insomnia, providing tailored treatment plans based on scientific research and expert guidance. SleepDoctor also develops specialized software for sleep specialists and other healthcare professionals to integrate into their practices. They are committed to data security and compliance, ensuring the privacy of patient information is maintained. With a team of recognized experts in the sleep medicine field, SleepDoctor aims to promote better sleep health across diverse patient demographics.

📋 Description

• Manage all core HR operations, including onboarding, offboarding, employee records, HRIS administration, and PEO partnership • Ensure HR processes are efficient, scalable, compliant, and employee-focused • Maintain accurate employee data, reporting, and HR documentation • Identify opportunities to improve systems and streamline workflows • Serve as a trusted advisor to managers and employees on employee relations matters • Coach managers through performance concerns, workplace issues, and difficult conversations • Support investigations, documentation, corrective actions, and conflict resolution while ensuring consistency and fairness • Administer the company's performance management program, including goal setting, performance reviews, calibration, and employee development • Partner with managers to improve coaching, feedback, and accountability • Track completion and ensure a consistent employee experience across the organization • Manage recruiting operations from requisition through onboarding • Partner with hiring managers to deliver an exceptional candidate experience • Oversee interview scheduling, offers, background checks, onboarding, and new hire orientation • Manage employee referral programs and recruiting processes • Partner with brokers, benefit vendors, and our PEO to ensure smooth administration of employee benefits • Support employees by answering benefit questions and resolving benefit-related issues • Assist with annual open enrollment and ongoing benefit communications • Help maintain compliance with federal, state, and local employment laws while partnering with General Counsel on complex matters • Update HR policies and procedures as regulations evolve • Support audits and ensure HR documentation is complete, accurate, and compliant • Administer annual compensation review and bonus processes • Prepare HR reports, compensation analyses, and workforce metrics to support leadership decision-making • Support ongoing People programs and initiatives that enhance employee engagement and organizational effectiveness

🎯 Requirements

• 5+ years of progressive Human Resources or People Operations experience • Experience supporting organizations (or divisions) with 50+ employees in a fast-paced, high-growth environment • Healthcare experience strongly preferred, particularly supporting a Physician Corporation (PC) and Management Services Organization (MSO) structure • Working knowledge of federal and multi-state employment laws • Experience administering HRIS platforms (such as Gusto) and partnering with a PEO (such as Prestige) • Strong organizational skills with exceptional attention to detail • Passion for building a positive, high-performing company culture • Excellent judgment, discretion, and ability to manage highly confidential information • Outstanding communication, collaboration, and relationship-building skills • Ability to think strategically while also executing day-to-day operational work • Self-starter who thrives in a collaborative, evolving environment

🏖️ Benefits

• Medical, vision, and dental insurance • 100% of employee medical, vision, and dental premiums covered by the Company • Option to participate in both a medical FSA and dependent care FSA • 401(k) plan with fully matching contributions up to 3% of salary and 50% matching from 3% to 5% of salary • Company paid life-insurance policy • Option to participate in a voluntary pet-insurance policy • Paid Time Off in accordance with the company’s policies