Project Manager – Email Marketing Ops Lead

Job not on LinkedIn

November 10

Apply Now
Logo of Shadow Light Studios

Shadow Light Studios

Media • B2B

Shadow Light Studios is a growth marketing and content production studio that builds repeatable content systems to drive audience growth, engagement, and revenue for brands. They offer end-to-end services across strategy and ideation, pre-production, on-set direction, post-production (short-form editing for TikTok, Instagram Reels, YouTube Shorts), and ongoing organic social strategy and reporting. Shadow Light positions itself as a full-service partner for businesses seeking scalable, retention-focused video content and project coordination to turn attention into conversions.

1 - 10 employees

📱 Media

🤝 B2B

📋 Description

• Manage timelines, deliverables, and dependencies across 25+ eCommerce brands • Be the day-to-day command center: keeping everyone aligned, clear, and moving fast • Translate client goals into clear tasks for internal teams • QA every asset before it hits the inbox—flawless is the baseline • Be the primary point of contact for clients—organized, proactive, and calm under pressure • Run weekly internal syncs to align creative, strategy, and execution • Hold the team accountable with confidence and care • Keep feedback loops fast and expectations tight • Understand the core metrics: Open Rate, CTR, Deliverability, RPR, LTV • Flag underperforming campaigns and turn insights into action • Work alongside Klaviyo managers to optimize flows and campaigns • Prepare clean, concise performance summaries that give leadership clarity • Live in ClickUp—timelines, assignees, due dates, dependencies, and comms • Spot bottlenecks, reroute fire drills, and make sure nothing drops • Help improve ops systems (you’ll be part of making the agency faster and smarter)

🎯 Requirements

• You’ve managed 25+ clients at once in a fast-paced agency (ideally email or performance marketing) • You’ve led cross-functional teams (copy, design, Klaviyo) without breaking a sweat • You speak fluent Klaviyo: flows, campaigns, segmentation, deliverability • You’ve built (or maintained) ClickUp spaces with real systems, not chaos • You’re an exceptional communicator—confident, clear, respectful • You’re proactive AF—you don’t wait, you move

Apply Now

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