Debt Recovery Specialist – Outbound Calls, U.S. Accounts

🔥 11 minutes ago

🌐 Mexico, Colombia, +3 more countries – Remote

🇲🇽 Mexico – Remote 🇨🇴 Colombia – Remote 🇵🇦 Panama – Remote 🇳🇮 Nicaragua – Remote 🇦🇷 Argentina – Remote

💵 $15.6k - $19.2k / year

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

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Smart Apartment Data

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Smart Apartment Data is a leading nationwide provider of comprehensive and accurate multifamily data and analytics. Trusted by over 10,000 industry professionals, it offers a robust platform designed to help real estate professionals, investors, and property managers make informed decisions and uncover lucrative opportunities. The platform supplies detailed insights into apartment communities, market trends, and occupancies, facilitating tasks such as investment analysis, competitor benchmarking, and property management. Smart Apartment Data empowers users with powerful intelligence tools for tracking industry changes and identifying sales opportunities, ensuring they remain ahead of their competitors in the multifamily real estate market.

📋 Description

• Open lists of overdue U.S. accounts and prioritize who to call • Make outbound calls to U.S. customers regarding balances owed • Listen to customers' reasons and request a specific payment date • Check previous payment promises and follow up when payments have not arrived • Log every call and commitment • Send short confirmation emails documenting agreements

🎯 Requirements

• Real collection calls experience, even for a few months; credit cards, loans, auto, BPO collections and business invoices count • Spoken English sufficient for firm conversations with U.S. customers • About a year or more per role preferred/expected • Availability full-time during U.S. business hours • Résumé in English with month and year for every job • For each collections job, specify what was collected and approximately how many calls were made per day • Inbound customer service, retention or sales experience without collections is not the right fit • AR or billing work mostly involving email, payment posting or reconciliation is not the right fit • Supervisory or team-lead experience is not the right fit for candidates seeking that level next

🏖️ Benefits

• One clear goal (money collected), with clear targets and direct coaching • 100% remote

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