Training & Performance Specialist

🔥 3 hours ago

🇵🇭 Philippines – Remote

💵 ₱35k - ₱45k / month

⏰ Full Time

🟢 Junior

✨ Training Specialist

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Logo of Smart Apartment Data

Smart Apartment Data

11 - 50 employees

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Smart Apartment Data is a leading nationwide provider of comprehensive and accurate multifamily data and analytics. Trusted by over 10,000 industry professionals, it offers a robust platform designed to help real estate professionals, investors, and property managers make informed decisions and uncover lucrative opportunities. The platform supplies detailed insights into apartment communities, market trends, and occupancies, facilitating tasks such as investment analysis, competitor benchmarking, and property management. Smart Apartment Data empowers users with powerful intelligence tools for tracking industry changes and identifying sales opportunities, ensuring they remain ahead of their competitors in the multifamily real estate market.

📋 Description

• Facilitate training for new team members and help them become confident in their work • Provide refresher training and targeted coaching to existing employees • Identify specific knowledge, skill, or performance gaps affecting employees • Adjust coaching approaches based on individual improvement needs • Demonstrate processes, observe employees performing them, and provide actionable feedback • Use performance results and feedback to identify additional training needs • Track employee progress and determine whether coaching or training produced improvement • Review training content and recommend improvements when materials are unclear or ineffective • Support both voice and non-voice teams

🎯 Requirements

• 1–2+ years of experience in employee training, performance coaching, learning & development, or a similar role • Hands-on experience training or coaching frontline/production employees • Experience conducting new-hire training, refresher training, performance coaching, or uptraining • Strong ability to identify why someone is struggling, rather than simply repeating instructions • Comfortable using performance metrics or quality results to guide coaching • Strong spoken and written English • Warm, approachable, patient, and engaging communication style • Able to give clear, constructive feedback and adapt your approach to different learners • Experience in a contact center, customer operations, research, or similar environment is a plus

🏖️ Benefits

• ₱35,000–₱45,000/month, depending on relevant experience and demonstrated training expertise • Philippines-based candidates only

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