Field Service Technician

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🕒 February 26

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Logo of Smart Care

Smart Care

1001 - 5000 employees

🤝 B2B

🏢 Enterprise

🚗 Transport

B2B • Enterprise • Transport

Smart Care is a company that specializes in the repair and maintenance of foodservice equipment, ensuring that grocery stores, convenience stores, restaurants, and non-commercial foodservice providers remain operational and efficient. With a focus on improving uptime and reducing operating costs, Smart Care offers a wide range of services, including equipment repair, maintenance, design, and installation for both hot side and cold side equipment such as ovens, fryers, refrigeration systems, and HVAC systems. The company is notable for having over 1000 technicians across 50 provider locations in the United States and has been named the 2024 Foodservice Equipment Repair and Maintenance Company of the Year. Smart Care emphasizes professional service, social impact, and community support, while also providing career opportunities with competitive pay and mentorship programs.

📋 Description

• Service and support commercial customer accounts in the field • Troubleshoot, repair, and maintain mechanical, electrical, and electronic systems • Work on supermarket and food-processing equipment including: Scales, Meat wrapping and labeling machines, Beverage systems, Related commercial food equipment • Perform equipment installations and upgrades as needed • Document service work and communicate effectively with customers and internal teams

🎯 Requirements

• Strong mechanical aptitude • Prior experience servicing commercial or industrial equipment preferred • Basic electrical and electronic troubleshooting skills • Ability to work independently in customer environments • Valid driver’s license and willingness to travel locally • Electronics background (servos, motors, CPUs, PLCs, or programming) Nice to Have • Experience installing or repairing beverage machines • Prior OEM or technical training programs (such as Hobart or similar platforms)

🏖️ Benefits

• On-the-job training available • Two-week training school in OH if needed • Opportunity to build advanced technical skills in commercial equipment servicing

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