Smartcat
Artificial Intelligence âą SaaS âą Translation Services
Smartcat is an innovative AI-powered platform specializing in translation and localization solutions for businesses seeking to communicate globally. The platform offers an array of services including AI translation, AI content generation, and seamless translation management workflows that combine both AI and human inputs. Its marketplace connects users to a vast network of over 500,000 linguists, providing flexibility and scalability in handling diverse linguistic needs. Trusted by entities such as the Fortune 1000, Smartcat significantly reduces translation costs and time while maintaining high-quality outputs. The platform's integration with multiple tools and its user-friendly interface support a wide range of content types, from documents to eCommerce sites, making multilingual communication efficient and accessible.
Enterprise Customer Success Manager - APAC
Job not on LinkedIn
June 12
Smartcat
Artificial Intelligence âą SaaS âą Translation Services
Smartcat is an innovative AI-powered platform specializing in translation and localization solutions for businesses seeking to communicate globally. The platform offers an array of services including AI translation, AI content generation, and seamless translation management workflows that combine both AI and human inputs. Its marketplace connects users to a vast network of over 500,000 linguists, providing flexibility and scalability in handling diverse linguistic needs. Trusted by entities such as the Fortune 1000, Smartcat significantly reduces translation costs and time while maintaining high-quality outputs. The platform's integration with multiple tools and its user-friendly interface support a wide range of content types, from documents to eCommerce sites, making multilingual communication efficient and accessible.
đ Description
âą Smartcat is building the future of work âą We enable enterprises to build high-performing hybrid workforces âą Our platform combines generative AI, human-in-the-loop workflows, and a living Enterprise Skill Graph âą Over 1,000 companies rely on Smartcat to bring their business to the world âą Join us in unlocking global potential, one human and agent team at a time âą Your mission is to help our users achieve measurable success thanks to our unique all-in-one platform âą Drive a 100% QoQ utilization growth of the customer portfolio under your management
đŻ Requirements
âą Proven successful experience in localization operations or account management âą Five years of experience in customer success or account management within B2B SaaS âą Ability to understand the Smartcat product vision and platform functionality in depth âą Strong data analysis skills coupled with the ability to uncover and demonstrate value to customers âą Integrity, full commitment, and a strong sense of ownership âą Fanaticism for customer success and satisfaction âą Eagerness for success and an aggressive mindset towards growth âą Openness to feedback and alternative opinions and ideas âą Excellent communication skills and fluency in English âą Readiness to work in a highly intense cross-functional startup environment âą Exceptional commitment to evidence- and data-informed decision-making âą Comfortable working with remote teams across time zones âą Easy going personality, high tolerance to cultural differences
đïž Benefits
âą Fully remote team âą Innovating a $100 Billion industry âą High impact role enabling innovation and inclusion in organizations âą Join the rocketship to scale-up 10x and beyond together âą Smartcat Culture: Where Diversity Meets High Performance
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