Forward Deployed Engineer – EMEA

🔥 0 minutes ago

🇵🇹 Portugal – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👷🏻‍♀️ Engineer

👻 Ghost score 10%

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Logo of Smartcat

Smartcat

51 - 200 employees

🤖 Artificial Intelligence

☁️ SaaS

Artificial Intelligence • SaaS • Translation Services

Smartcat is an innovative AI-powered platform specializing in translation and localization solutions for businesses seeking to communicate globally. The platform offers an array of services including AI translation, AI content generation, and seamless translation management workflows that combine both AI and human inputs. Its marketplace connects users to a vast network of over 500,000 linguists, providing flexibility and scalability in handling diverse linguistic needs. Trusted by entities such as the Fortune 1000, Smartcat significantly reduces translation costs and time while maintaining high-quality outputs. The platform's integration with multiple tools and its user-friendly interface support a wide range of content types, from documents to eCommerce sites, making multilingual communication efficient and accessible.

📋 Description

• Build and deploy customer translation and localization workflows • Lead technical discovery and demos • Guide customer onboarding • Support renewals by demonstrating value and resolving technical blockers • Scope customer needs into technical plans with dependencies, acceptance criteria, and measurable outcomes • Build AI workflows using prompts, glossaries, translation memories, and human review • Write and deploy integrations with CMS, DAM, PIM, LMS, and commerce systems • Preserve content structure, metadata, and context • Own production readiness, including secure data access, testing, error handling, monitoring, quality evaluation, and review routing • Document solutions and agree ongoing ownership • Support customer enablement and adoption with Account teams • Measure results against baselines and identify follow-on workflows • Turn customer work into reusable connectors, evaluation suites, and deployment patterns • Inform Product and Engineering priorities

🎯 Requirements

• Record of shipping software, integrations, or automation for enterprise customers • Demonstrated ability valued more than a specific degree or years of experience • Hands-on coding skills across APIs, authentication, webhooks, data transformation, version control, testing, and debugging • Experience building AI workflows and evaluating quality, reliability, latency, and cost • Experience with failure handling and human review • Clear communication with technical and business stakeholders • Ability to scope ambiguous requests, explain tradeoffs, and manage expectations • Ownership through deployment, documentation, customer enablement, and adoption • Practical use of AI in engineering work • Localization or translation technology experience valuable; curiosity about the domain essential • Willingness to travel up to 40%

🏖️ Benefits

• Remote-friendly work model with flexibility to work from where you thrive • Global, connected team across 30+ countries • Collaborative, globally distributed team environment • AI-native organization with opportunities to manage personal AI Agents • Inclusive culture committed to respect, diversity, and anti-discrimination • Opportunity to help shape the future of work and AI innovation

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