Market Narrative and Communications Manager

🕒 May 27

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Smartcat

WebsiteLinkedInAll Job Openings

51 - 200 employees

🤖 Artificial Intelligence

☁️ SaaS

Artificial Intelligence • SaaS • Translation Services

Smartcat is an innovative AI-powered platform specializing in translation and localization solutions for businesses seeking to communicate globally. The platform offers an array of services including AI translation, AI content generation, and seamless translation management workflows that combine both AI and human inputs. Its marketplace connects users to a vast network of over 500,000 linguists, providing flexibility and scalability in handling diverse linguistic needs. Trusted by entities such as the Fortune 1000, Smartcat significantly reduces translation costs and time while maintaining high-quality outputs. The platform's integration with multiple tools and its user-friendly interface support a wide range of content types, from documents to eCommerce sites, making multilingual communication efficient and accessible.

📋 Description

• Shape and evolve Smartcat’s core narrative • Translate product capabilities into compelling, differentiated market stories • Ensure consistency across website, campaigns, PR, and exec communicationsBuild point of views that challenge the market and create category separation • Partner with executives to develop authentic, high-impact voices • Build a consistent executive presence that drives engagement and influence • Turn company moments, customer wins, and industry trends into leadership content • Lead executive social strategy, primarily on LinkedIn • Create a repeatable content cadence (3–5 posts per week across leaders) • Activate internal voices to amplify Smartcat’s story • Use AI tools to scale content creation, testing, and iteration • Drive a focused, high-impact PR strategy (not volume-based) • Develop story angles, bylines, and media pitches • Manage external PR contractors or boutique agencies as needed • Identify speaking opportunities, podcasts, and awards that build credibility • Partner with Product Marketing, Demand Gen, and Customer Marketing • Turn customer stories into market-facing narratives • Support major launches, events, and announcements with strong storytelling • Ensure alignment between what we say, what we ship, and what the market hears.

🎯 Requirements

• 5+ years in communications, content, or narrative-driven marketing roles • Experience in B2B SaaS, AI, or high-growth tech environments • Proven ability to build executive presence and thought leadership • Exceptional writing and storytelling skills (this is non-negotiable) • Strong instincts for LinkedIn and modern content distribution • Experience working with founders or senior executives • Ability to simplify complex ideas into clear, compelling narratives • Comfort operating in a fast-moving, high-ownership environment

🏖️ Benefits

• A global, connected team • Be part of an AI Native Organization • Innovating a $100 Billion industry • Join the rocketship to scale-up 10x and beyond together • Smartcat Culture Code: Where Diversity Meets High Performance