Manager, Strategic Partners

🕒 January 20

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SmartCommerce

WebsiteLinkedInAll Job Openings

51 - 200 employees

🛍️ eCommerce

🛒 Retail

eCommerce • Marketing • Retail

SmartCommerce is a company that delivers data-focused solutions for multichannel brands, allowing them to engage consumers through a variety of shopping methods. Their offerings include Click2Cart, which provides friction-free, one-click carting to prevent distractions from competitor ads and supports cart-based retargeting and SEO/SEM improvements. They provide omnichannel solutions with deep data insights, usable across display ads, social media, websites, and more. The company's flagship product, MOE (Master Optimization Engine), tracks real-time stock status and identifies substitutes for out-of-stock items without needing spreadsheets or manual inputs. SmartCommerce is used by major consumer brands, offering seamless integration into various marketing strategies and shopping platforms.

📋 Description

• Assist in identifying and researching potential strategic partners that align with SmartCommerce's growth objectives. • Support the education, onboarding and integration of new media partners coordinating with internal teams (Product, Engineering, Sales, Marketing) to ensure a positive experience with our technology. • Support the onboarding and integration process for new partners, coordinating with internal teams (Product, Engineering, Sales, Marketing) to ensure smooth transitions. • Serve as a key operational contact for assigned strategic partners, managing ongoing communications, addressing inquiries, and facilitating resolutions to operational challenges. • Drives retention and growth among strategic media partners by understanding their business needs and helping them succeed. • Provide media partner-facing materials, including presentations, training guides and best practice documentation as developed by Marketing. • Develop and maintain partner-facing materials, including presentations, training guides, and best practice documentation. • Track and report on key partnership metrics and performance against agreed-upon KPIs, providing regular updates to the Director, Partnerships. • Coordinate and support joint marketing and sales initiatives with partners, ensuring alignment and effective execution. • Facilitate regular check-ins and review meetings with partners to discuss performance, identify opportunities, and address concerns. • Assist in the negotiation and renewal of partnership agreements, ensuring terms are favorable and relationships are strengthened. • Gather feedback from partners and communicate insights internally to inform product enhancements and strategic planning. • Stay informed about industry trends, competitive landscape, and emerging technologies relevant to SmartCommerce's ecosystem and potential partners. • Maintain accurate and up-to-date records of partner interactions and activities within the CRM system

🎯 Requirements

• 3-5 years of experience in business development, partner management, account management, or a similar client-facing role, preferably within a B2B SaaS, e-commerce, or technology company. • Strong understanding of media partnership ecosystems and their value in driving business growth. • Strategic with a bias for action • Superior cross-functional collaboration skills • Strong verbal and written communication skills, able to simplify technical and contractual concepts. • History and evidence of meeting and exceeding targets. • Comfortable helping to lead complex negotiations. • Ability to lead analysis-driven processes and have proven closing skills (internal or external). • Able to operate in an ambiguous and fast-paced environment. • Excellent presentation skills and ability to build relationships. • Bonus points for experience in CPG. • College degree required, BSc or BA in business administration, sales or marketing preferred.

🏖️ Benefits

• Health Care Plans (Medical, Dental & Vision) • Retirement Plan (401k, Profit Sharing) • Life Insurance (Basic, Voluntary & AD&D) • Long-Term Disability • Short- Term Disability • Flexible Paid Time Off (Vacation, Sick & Public Holidays) • Family Leave (Maternity, Paternity) • Work From Home/Remote • Wellness Resources