SmartLight Analytics
Healthcare Insurance • Fintech • Data Services
SmartLight Analytics is a healthcare analytics company that provides independent and ongoing monitoring of employee healthcare claims data. They focus on identifying and eliminating wasteful spending within health plans, ultimately lowering healthcare costs for self-funded employers without requiring changes in employee behavior. With a team of experts in data analysis, healthcare, and fraud investigation, SmartLight Analytics aims to improve healthcare benefits and promote high-value care for its clients while ensuring compliance with healthcare regulations.
Data & Support Analyst I
Job not on LinkedIn
October 16
SmartLight Analytics
Healthcare Insurance • Fintech • Data Services
SmartLight Analytics is a healthcare analytics company that provides independent and ongoing monitoring of employee healthcare claims data. They focus on identifying and eliminating wasteful spending within health plans, ultimately lowering healthcare costs for self-funded employers without requiring changes in employee behavior. With a team of experts in data analysis, healthcare, and fraud investigation, SmartLight Analytics aims to improve healthcare benefits and promote high-value care for its clients while ensuring compliance with healthcare regulations.
📋 Description
• Define, analyze, and troubleshoot both internal and external end-user issues of our applications • Communicating with both internal and external stakeholders through ticketing systems (Such as Jira) • Proactively communicating with members of leadership when potentially critical issues arise • Utilize reporting tools (Excel, Jira) to track and document escalated issues
🎯 Requirements
• Prior professional software, webapp, and/or database troubleshooting & support experience • Basic proficiency in SQL equivalent to at least 1 year experience • Strong problem-solving skills and ability to work independently and efficiently in a remote environment
🏖️ Benefits
• Collaborate with internal and external stakeholders through ticketing systems like Jira • Ownership, innovation, and professional growth culture
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