CRM Manager – iGaming

Job not on LinkedIn

🕒 March 24

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SmartRecruitment.com - Smart Recruitment

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2018

🎯 Recruiter

🎮 Gaming

₿ Crypto

Recruitment • Gaming • Crypto

SmartRecruitment. com is a recruitment platform specializing in the iGaming and cryptocurrency sectors. They provide a range of job listings and recruitment services for professionals looking to enter or advance in these dynamic industries. The platform focuses on connecting candidates with leading companies in the iGaming and crypto markets, offering opportunities for both remote and on-site positions across various global locations.

📋 Description

• Build strong customer relationships through personalised communication and retention campaigns. • Leverage AI tools to analyse customer behaviour and optimise CRM workflows. • Train and develop the CRM team, improving execution quality and performance. • Coordinate campaign delivery with Product, Tech, Design, VIP, and Marketing teams. • Foster a knowledge-sharing culture.

🎯 Requirements

• At least 2 years of managerial experience in CRM, Account Management, Luxury Customer Service, or Telesales. • Fluent in English & Thai (spoken, written, and reading). • Strong analytical skills for retention and lifecycle behaviour. • Customer-focused, results-driven, and adaptable. • Able to turn strategy into clear execution.

🏖️ Benefits

• Freedom to test and optimise lifecycle campaigns • Visibility to leadership through performance results • Opportunity to scale successful CRM playbooks into new markets and teams