Senior Digital CRM Manager – iGaming

Job not on LinkedIn

🕒 May 12

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Logo of SmartRecruitment.com - Smart Recruitment

SmartRecruitment.com - Smart Recruitment

1 - 10 employees

Founded 2018

🎯 Recruiter

🎮 Gaming

₿ Crypto

Recruitment • Gaming • Crypto

SmartRecruitment. com is a recruitment platform specializing in the iGaming and cryptocurrency sectors. They provide a range of job listings and recruitment services for professionals looking to enter or advance in these dynamic industries. The platform focuses on connecting candidates with leading companies in the iGaming and crypto markets, offering opportunities for both remote and on-site positions across various global locations.

📋 Description

• Own the end-to-end digital CRM and lifecycle strategy, from framework design to performance impact. • Design and evolve customer journeys, segmentation logic, automation, and personalisation. • Drive strategic use of modern CRM platforms, data, analytics, and emerging lifecycle tools. • Translate Southeast Asian customer behaviour and insights into scalable CRM strategies. • Define CRM KPIs and take ownership of outcomes across retention, engagement, and LTV. • Partner closely with Product, BI, and Marketing to align CRM initiatives with growth objectives.

🎯 Requirements

• Minimum 4 years of experience in Digital CRM / Lifecycle roles within digital-first environments. • Demonstrated track record of building, restructuring, or scaling CRM setups. • Strategic mindset with the ability to introduce new ideas, frameworks, and approaches. • Still hands-on with CRM platforms, automation, and data when needed. • Strong analytical and commercial thinking. • Practical experience working with Southeast Asian markets. • Fluent English.

🏖️ Benefits

• Flexible working arrangements

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