Customer Success Manager – Sales

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Smart WFM

WebsiteLinkedInAll Job Openings

51 - 200 employees

Empowering People Globally

📋 Description

• play a pivotal role in driving the growth of our business through disciplined business development, consultative selling and commercial leadership • responsible for building and converting a healthy pipeline of opportunities • create new opportunities, understand client business challenges, position Smart WFM's expertise and convert interest into profitable, long-term client partnerships • ensure prospects experience Smart WFM as knowledgeable, responsive and commercially practical • responsible for the complete sales lifecycle, from prospecting and discovery through proposal, negotiation and close • maintain accurate HubSpot CRM records, opportunity stages, forecasts, close dates, next actions and pipeline health • lead discovery discussions to understand client business objectives • develop commercially sound proposals, pricing models and Statements of Work in collaboration with internal subject matter experts • develop trusted relationships with executive stakeholders, decision makers and strategic partners • work closely with Marketing, Customer Success, Consultants and Delivery teams to ensure a seamless client experience • take ownership of agreed sales targets, pipeline performance and business development activity

🎯 Requirements

• Demonstrated success in business development, enterprise sales or consultative solution selling • Proven ability to build and manage a qualified sales pipeline from prospecting through to close • Strong commercial acumen with experience negotiating contracts and commercial agreements • Excellent communication, presentation and relationship management skills • Experience using CRM platforms such as HubSpot or equivalent • Strong organisational skills with the ability to manage multiple opportunities simultaneously • Experience selling consulting services, enterprise software or workforce management solutions is highly regarded • Relevant qualifications in Business, Sales, Marketing or a related discipline are desirable but not essential

🏖️ Benefits

• highly competitive remuneration package comprising a strong base salary together with an attractive, uncapped performance-based commission framework • opportunity to significantly exceed their On-Target Earnings through an uncapped commission structure • occasional travel to client sites or team events may be required