Senior Fullstack Software Engineer

🕒 April 25

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SMG - Service Management Group

WebsiteLinkedInAll Job Openings

201 - 500 employees

🏢 Enterprise

☁️ SaaS

🤝 B2B

💰 Private Equity Round on 2021-10

Enterprise • SaaS • B2B

SMG - Service Management Group is a leader in enterprise experience management (XM) with a dual focus on industry-leading software and hands-on professional services. Their platform provides seamless and secure data integrations to enhance technology ecosystems, with capabilities for cross-channel feedback collection at every stage of customer and employee journeys. SMG offers powerful reporting and analytics tools, data-driven prescriptive actions, and services to guide businesses from being data-driven to insights-driven. They specialize in improving customer, employee, and brand experiences with tailored XM solutions for industries like restaurant, retail, and consumer services.

📋 Description

• Build and integrate frontend applications with backend services and databases, including SQL and Snowflake, to deliver data-driven features • Design and maintain scalable APIs and cloud-native services on Azure • Champion CI/CD, automated testing, and trunk-based development for reliable releases • Lead and contribute to technical design discussions, code reviews, and engineering standards • Partner with product and design to turn real-world requirements into production-ready solutions • Identify opportunities to improve performance, scalability, and reliability across the platform • Mentor engineers and contribute to a strong learning culture • Use modern engineering tools, including AI-assisted development tools where appropriate, with sound judgment and clear accountability for code quality, security, and outcomes

🎯 Requirements

• 5+ years of experience building modern web applications • Strong experience with JavaScript or TypeScript, React, and Next.js • Solid understanding of system design, including APIs, caching, event-driven patterns, and client-server architecture • Experience building and scaling applications in Azure • Strong SQL and database design experience • Ability to clearly explain technical decisions, tradeoffs, and implementation choices • Comfort working in a distributed environment with clear communication and strong ownership

🏖️ Benefits

• Competitive compensation and benefits • Unlimited PTO • Company-issued equipment and tools • A collaborative team that enjoys solving meaningful problems • A culture focused on connection, co-creation, and continuous improvement