Smiths Group plc
Engineering • Energy • Security
Smiths Group plc is a pioneering company that has been at the forefront of engineering for over 170 years, focused on creating a safer, more efficient, and better-connected world. The company operates through four divisions: John Crane, which specializes in mission-critical technologies for the energy sector; Smiths Detection, a leader in threat detection and security screening; Flex-Tek, which provides high-performance solutions for fluid movement and temperature management; and Smiths Interconnect, which develops advanced connectivity solutions for secure data transfer. Smiths Group is committed to sustainability and engineering a better future by addressing global challenges such as climate change, safety, and data connectivity.
Field Service Technician I
Job not on LinkedIn
November 26
Smiths Group plc
Engineering • Energy • Security
Smiths Group plc is a pioneering company that has been at the forefront of engineering for over 170 years, focused on creating a safer, more efficient, and better-connected world. The company operates through four divisions: John Crane, which specializes in mission-critical technologies for the energy sector; Smiths Detection, a leader in threat detection and security screening; Flex-Tek, which provides high-performance solutions for fluid movement and temperature management; and Smiths Interconnect, which develops advanced connectivity solutions for secure data transfer. Smiths Group is committed to sustainability and engineering a better future by addressing global challenges such as climate change, safety, and data connectivity.
📋 Description
• Responsible for meeting daily service repair needs and driving customer satisfaction • Installs, repairs and maintains equipment in the field; provides customer training as required • Documents all inspections, maintenance, repair work and submits paperwork in a timely basis • Order, install, and return parts and manages repair parts cycle time • Reviews all logs for open issues and prepares formal reports to customers as necessary • Participates in Service Sales opportunities and assists with promoting and implementing revenue programs • Ensures that tools and test equipment are properly maintained and calibrated • Assesses product/equipment performance based on field support data; recommends modifications or improvements • Seeks to provide technical support to customers and other service professionals as required • May participate in site surveys, pilot program service activities, attend meetings • Maintains clear and concise business communication, both oral and written
🎯 Requirements
• Associate’s Degree/Related Trade Certification (electrical, electronic, mechanical)/Military Training (electrical, mechanical, electronics) • Minimum of 1-3 years experience directly involved in troubleshooting and field repair of electrical and electronic systems and equipment • Computer literacy; competency in use of all programs within MS Office Suite and aptitude for learning specialized software programs • Excellent communications skills and have a strong orientation for customer focus and teamwork • Must be willing & able to travel at short notice.
🏖️ Benefits
• Health insurance • 401(k) matching • Paid time off • Flexible work arrangements • Professional development opportunities
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