Field Service Technician I

Job not on LinkedIn

🔥 9 hours ago

🇧🇪 Belgium – Remote

💵 $67.8k - $91.6k / year

⏰ Full Time

🟢 Junior

🔧 Field Service Engineer

👻 Ghost score 1%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Smiths Group plc

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1851

🎖️ Defense

🏥 Healthcare

📦 Logistics

Defense • Healthcare • Logistics

Smiths Group plc is a pioneering company that has been at the forefront of engineering for over 170 years, focused on creating a safer, more efficient, and better-connected world. The company operates through four divisions: John Crane, which specializes in mission-critical technologies for the energy sector; Smiths Detection, a leader in threat detection and security screening; Flex-Tek, which provides high-performance solutions for fluid movement and temperature management; and Smiths Interconnect, which develops advanced connectivity solutions for secure data transfer. Smiths Group is committed to sustainability and engineering a better future by addressing global challenges such as climate change, safety, and data connectivity.

📋 Description

• Meet daily service repair needs and drive customer satisfaction • Install, repair, and maintain equipment in the field • Provide customer training as required • Document inspections, maintenance, and repair work and submit paperwork promptly • Order, install, and return parts and manage repair-parts cycle time • Review logs for open issues and prepare formal customer reports • Participate in service-sales opportunities and support revenue programs • Maintain and calibrate tools and test equipment • Assess product and equipment performance using field-support data and recommend improvements • Provide technical support to customers and other service professionals • Participate in site surveys and pilot-program service activities • Attend meetings as required • Maintain clear oral and written business communication • Build relationships with senior Field Service Engineers and Product Managers • Control and minimize costs • Travel daily to customer locations in and around San Francisco, including the airport • Work overtime and schedules other than Monday–Friday when required • Comply with company health, safety, and environmental policies • Work at airports, correctional facilities, courthouses, cruise ships, and other customer locations • May supervise others on a project basis

🎯 Requirements

• Associate’s Degree, related trade certification, or military training in electrical, electronic, or mechanical fields • Equivalent comparative work and life experience of 1–3 years in a related electrical or mechanical field service role acceptable • Minimum 1–3 years of experience troubleshooting and repairing electrical and electronic systems and equipment in the field • Computer literacy and competency with all programs in MS Office Suite • Aptitude for learning specialized software programs • Excellent communication, organizational, interpersonal, and customer service skills • Strong customer focus and teamwork orientation • Responsiveness to customer issues at all times • Willingness and ability to travel at short notice • Basic technical knowledge of Trace and X-Ray technologies • Must successfully pass TSA vetting and a federal background investigation • Must be able to lift/carry 80 lbs • Must be able to push/pull 200 lbs • Must be able to move/manipulate equipment weighing up to 1,000 lbs with assistance from handling devices • Ability to bend, stoop, twist, turn, and work in unusual positions requiring full-body mobility • Ability to work safely in extreme environments and around dangerous industrial equipment • Must comply with U.S. export control and security regulations • Drug testing may be required before and during employment, as permitted by law

🏖️ Benefits

• Competitive Business Profit Plan • Competitive benefits package • Health and wellbeing support • Financial and lifestyle support for employees and families • Excellent training • Career growth opportunities locally and globally • Inclusive environment • Strong leadership • Focus on safety and wellbeing • Flexible benefits to suit lifestyle • Drug-free workplace