Field Service Technician II, Cargo

Job not on LinkedIn

August 27

🤠 Texas – Remote

Although this job is listed in Texas, this company may be open to hiring remote in other states.

💵 $48.5k - $112.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

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Smiths Group plc

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Engineering • Energy • Security

Smiths Group plc is a pioneering company that has been at the forefront of engineering for over 170 years, focused on creating a safer, more efficient, and better-connected world. The company operates through four divisions: John Crane, which specializes in mission-critical technologies for the energy sector; Smiths Detection, a leader in threat detection and security screening; Flex-Tek, which provides high-performance solutions for fluid movement and temperature management; and Smiths Interconnect, which develops advanced connectivity solutions for secure data transfer. Smiths Group is committed to sustainability and engineering a better future by addressing global challenges such as climate change, safety, and data connectivity.

10,000+ employees

Founded 1851

⚡ Energy

🔐 Security

📋 Description

• Daily travel with primary responsibility for equipment at the Laredo Border Crossing. • Troubleshoot, service, install and repair Trace, X-Ray, CT X-Ray and Cargo Inspection equipment at customer sites. • Maintain field service logs, documentation of inspections, maintenance, repair work and submit paperwork timely. • Provide customer training, follow-up calls, and foster positive customer relations. • Order, install and return parts; maintain parts and tool inventory and calibrate test equipment. • Participate in service sales opportunities, site surveys, pilot programs, and prepare reports. • Maintain technical certifications and review logs for open issues; recommend product improvements. • Comply with company health, safety, environmental policies and U.S. export control and security regulations. • May require travel, overtime, varied work hours, and work at airports, correctional facilities, courthouses, cruise ships.

🎯 Requirements

• Associate’s Degree/Related Trade Certification (electrical, electronic, mechanical)/Military Training (electrical, mechanical, electronics) or equivalent (>3 years experience). • Minimum of 5 years experience directly involved in troubleshooting and field repair of electrical and electronic systems and equipment. • Computer literacy; competency in MS Office and aptitude for specialized software. • Excellent communications skills and customer focus. • Must be willing & able to travel at short notice and respond to emergency/non-scheduled calls. • Must be able to lift/carry 80 lbs and operate carts, hoists, davit cranes, pallet jacks. • Must pass federal background investigation and may require U.S. Personal Security Clearance (SSI access via TSA vetting). • Self-motivated, reliable, accountable, excellent organizational and multitasking skills.

🏖️ Benefits

• Join us and we’ll help build your career, with excellent training and opportunities for career growth across the business, both locally and globally. • You’ll experience an inclusive environment, with strong leadership and a focus on safety and wellbeing. • You’ll also have the flexibility to choose from a wide range of benefits to suit your lifestyle, offering you and your family support from a health and wellbeing, financial and lifestyle perspective. • This role offers a competitive Business Profit Plan. • This position includes a competitive benefits package.