Bilingual Medical Biller, California-Based Healthcare Experience

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🔥 0 minutes ago

🗣️🇪🇸 Spanish Required

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SnappyCX

11 - 50 employees

🤝 B2B

☁️ SaaS

B2B • SaaS • Customer Support

SnappyCX is a company that provides customizable outsourcing solutions designed to help businesses scale their operations efficiently. Offering a variety of services including IT and software development, customer support, finance and accounting, and virtual assistant solutions, SnappyCX delivers fast and reliable support to companies of all sizes. Their commitment to quality talent acquisition ensures that clients can save on operational costs while maintaining high standards in service delivery.

📋 Description

• Answering and managing patient calls professionally. • Surgery scheduling and coordination. • Insurance verification and eligibility checks (with strong focus on HMO plans). • Prior authorization processing. • Medical billing support. • Patient communication and follow-up. • General administrative support as assigned. • Adhering to practice policies, procedures, and workflows.

🎯 Requirements

• Minimum 2 years of experience working in the medical industry, preferably with a California-based healthcare practice. • Must have direct, hands-on experience with California-based HMO insurance plans and workflows. • Strong understanding of insurance verification and eligibility checks, including HMO, PPO, Medicare, and Medicare Advantage plans. • Excellent communication and phone-handling skills with the ability to learn new systems and processes quickly.

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