SnappyCX
11 - 50 employees
🤝 B2B
☁️ SaaS
B2B • SaaS • Customer Support
SnappyCX is a company that provides customizable outsourcing solutions designed to help businesses scale their operations efficiently. Offering a variety of services including IT and software development, customer support, finance and accounting, and virtual assistant solutions, SnappyCX delivers fast and reliable support to companies of all sizes. Their commitment to quality talent acquisition ensures that clients can save on operational costs while maintaining high standards in service delivery.
Care Coordinator – Insurance, SimplePractice Experience Required
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🔥 0 minutes ago
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SnappyCX
11 - 50 employees
🤝 B2B
☁️ SaaS
B2B • SaaS • Customer Support
SnappyCX is a company that provides customizable outsourcing solutions designed to help businesses scale their operations efficiently. Offering a variety of services including IT and software development, customer support, finance and accounting, and virtual assistant solutions, SnappyCX delivers fast and reliable support to companies of all sizes. Their commitment to quality talent acquisition ensures that clients can save on operational costs while maintaining high standards in service delivery.
📋 Description
• Answer inbound and outbound patient calls professionally • Schedule and coordinate patient appointments and follow-up visits • Verify insurance eligibility and benefits • Assist with prior authorizations and referral coordination • Follow up with patients regarding appointments, treatment plans, and outstanding requirements • Communicate with insurance companies regarding eligibility, coverage, and authorizations • Maintain accurate patient records and documentation within the EMR • Coordinate communication between providers, patients, and external healthcare partners • Ensure HIPAA compliance and patient confidentiality at all times • Deliver exceptional customer service and support patient retention
🎯 Requirements
• Minimum 2 years of experience in Care Coordination, Patient Services, Medical Scheduling, Insurance Verification, or a related healthcare administrative role • Previous experience working with Illinois-based healthcare practices and insurance plans • Excellent verbal and written English communication skills with a professional phone presence • Strong understanding of healthcare workflows and patient coordination processes • Must have a HIPAA compliance certificate • Ability to work in a fast-paced healthcare environment while maintaining accuracy • Must have a experience with SimplePractice EHR
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